American Empress

2.3 out of 5
 (2 Reviews)


American Empress is a ship, carrying passengers and crew, and sails from HOTEL IN VANCOUVER, WASHINGTON and HOTEL IN SPOKANE.


Cruises to: River Cruises - United States

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Contributor Level: Purser
2 out of 5

A big disappointment

Verified Review
Sail Date: / Traveled As: Singles/Friends
I would not recommend this cruiseline. The staff for all intents and purposes are unprofessional and untrained. The ship is older and not well maintained. It is NOT worth the price they charge.

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Contributor Level: Third Mate
3 out of 5

The Devil Is In The Detail

Sail Date: / Traveled As: Couple

What could have been an incredible experience turned out to be "only" OK. While the crew was exceptionally polite and well intentioned, they were not always well informed/trained or perhaps too few. This was particularly evident in the food/beverage service areas. It seemed that managers were too busy "working" and not managing their staff.

We had a balcony cabin on deck three forward which was surprisingly spacious even for its small size. It was nicely furnished and maintained. 

The food was good but not extraordinary. The meals were of comparable quality to those on Princess or Norwegian. We enjoyed the daily wine selection and the generous pours.

The square four person metal dining tables on deck four were terrible. The table legs were positioned so they wound up between your knees. You invariably bumped a leg and spilled something. This was exacerbated by the pitch in the deck which made the chairs and tables slant and often wobble. 


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  • Refurbished: 4 yrs ago

  • Number of Decks: 4

  • Total Cabins: 0

  • Cabin Categories: 7

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American Empress Cruises and Itineraries

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Contributor Level: Purser
Sep 16, 2017


Contributor Level: Third Mate
Aug 11, 2016

If you can find an open bar, the drinks are very well made and generous.

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