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Our worst experience with Royal Caribbean

Allure of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 61

Overall rating:

4.2 out of 5
Verified Review
Allure of the Seas

7 Night Eastern Caribbean & Perfect Day (Ft. Lauderdale Roundtrip)

Sail date: October 29, 2022

Ship: Allure of the Seas

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Not our best experience with Royal Caribbean. Solarium was closed for 4 days leaving the pool and its 2 hot tubs and bistro also closed, Beach pool, 2 hot tubs, cantilever hot tub were also closed for the entire cruise. No apologies or compensation were offered for having a completely booked ship but not informing anyone that major venues would be closed.

Embarkation

5 out of 5
Embarkation with the Key was seamless.

Ship experiences

Food and Dining

4 out of 5
Food was good but drinks were not very strong at all.

Onboard Activities

1 out of 5
The Solarium was closed for 4 days, the beach pool and 3 other hot tubs were closed the entire cruise.

Entertainment

5 out of 5
Shows were great!!

Service and Staff

4 out of 5
Staff was wonderful!!

Ship Quality

4 out of 5
Ship could use an update.

Cabin / Stateroom

5 out of 5
Room was perfect.

Ship tip

Make sure all venues are going to be open.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5
Wish they offered sight seeing tours after the cruise with airport drop off.
Thumbs Up

Puerto Plata, Dominican Republic

5 out of 5
Wonderful port and great pool area.
Thumbs Up

Labadee (Cruise Line Private Island)

5 out of 5
It was wonderful and the water was amazing.
Thumbs Up

Perfect Day At Coco Cay, Bahamas

3 out of 5
Lots to do, but not the best water.
Thumbs Up

Nassau, Bahamas

5 out of 5
Atlantis was a very nice place to visit, would have liked to have dorms more time there.
Thumbs Up

Disembarkation

4 out of 5
It was a little slow even though we were Key participants.
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1 Comment

TERRI1962    2 years ago

Sorry you were not informed, I don’t agree with that at all . Enjoy your next adventure. But I would not have been Happy , got over it but yes I would of been Upset .
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Other reviews of this sailing

Disappointed in Royal Caribbean Cruise
Great time
Wonderful family vacation. However, I question the RCCL business decision to book nearly 6,000 passengers on a sailing that had the solarium closed until Wednesday and one of the other adult swimming pools closed the entire cruise.