Loved the islands, but not the ship

Adventure of the Seas Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: February 22, 2015
Ship: Adventure of the Seas
Cabin Type: Inside
Cabin Number: 9373
Traveled As: Large Group
Reviewed: 2 years ago
The islands were beautiful and I enjoyed the cruise despite several issues. I cruised on this ship two years ago and in comparing that experience with this one, it seemed that this time the ship was under-staffed, the entertainment was weak, and there were odor issues. Our room had an offensive odor, which was handled by a carpet cleaning on day two, and this left a "carpet fresh" odor over the original odor. We were told the ship was full and couldn't move to another cabin. Other than removing some minor expenses from our bill, and offering to move us on day 5 (which we declined at that point), the customer service was unacceptable. Also, while watching a comedienne in the theater, we had to leave due to a strong sewer odor.

It appears to me that the focus for Royal Caribbean must be on their newer and bigger ships. However, the dining on this ship was excellent.

Another piece of advice...do not fly out of San Juan on the same day your cruise ends. The airport was complete chaos and after standing in line several hours we were told that we were bumped off of our flight. The airport was much calmer and less crowded the following day.

Again, the islands were fabulous, especially Antigua and Barbados. So I highly recommend the islands, but not on this ship.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

N/A

Service and Staff

3 out of 5
Dining staff-great! Other staff, not so great.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Odor issues!
5 out of 5
Love the Hamton in San Juan!! B Just minutes from the airport and it is clean, friendly, and comfortable!!
3 out of 5
5 out of 5
Castaway Beach was absolutely beautiful.
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