adventure of the seas

Adventure of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 39

Overall rating:

4 out of 5
Verified Review
Adventure of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: March 09, 2014

Ship: Adventure of the Seas

Cabin type: Balcony

Cabin number: 7524

Traveled as: Large Group

Reviewed: 10 years ago

Review summary

Overall the ship was a very pleasant experience. It was lacking in daily activities that abounded on Brillance and Oasis of the Seas. Staff was extremely attentive especially our room attendan Karen and the Main Dining Room Maitre D --Pilar and our waiters Chandan and co. on table 460. Evening entertainment was not as wonderful as Oasis (which is in a class by itself) but all public meeting places lounges and casino had very attentive staff.

Our major drawback was Royal Carib travel agency which guranteed they would get us there for our flight from Myrtle Beach to San Juan, Us Air cancelled our 1st flight so consequently we were stuck in our airport for 5 hrs running between Choice Air on the cell phone and the US Air Desk to try and get help. Mind you we dialed Choice Airs emergency phone # and they couldnt give a rats butt about what we were going thru. NO CUSTOMER SAVVY AT ALL DOWNRIGHT RUDE! At 5PM we r now home trying to get on a flight for Mon. Still Choice Air had no resolution. THANK GOD for a wonderful US Air Mgr who pulled every string she could to fly us to Barados the first port for the cruise on Tues.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

n/a

Service and Staff

5 out of 5
knew us by name the first day didnt happen on Oasis

Ship Quality

3 out of 5
a little weathere but going into dry dock 4/14

Cabin / Stateroom

5 out of 5

Ship tip

Menu selection very nice---even the Windjamer Café had good selections and quality service for bkfst and lunch

Ports of call

San Juan, Puerto Rico Did not visit port

Never git there

Bridgetown, Barbados Did not visit port

never saw that either had to find the ship before it left without us again!!

Castries, St. Lucia

5 out of 5

St. John's, Antigua

3 out of 5
not much to do if u dont take a tour

Philipsburg, St. Maarten

5 out of 5
excellent as usual

Frederiksted, St. Croix, U.S.V.I.

3 out of 5
not much to see unless u did a tour
Was this review helpful? 39

1 Comment

rnhigg2    10 years ago

cruises .com com--wonderful group very helpful would use them over and over again to book a cruise. DO TAKE TRAVEL INSURANCE THANK GOD WE DID ELSE WE WOULD BE OUT $$$$$$$$$$ Forget Choice Air apparently after the first booking there are no choices or recourse left. they should all be reassigned to an outpost somewhere. Promise to get u there and when push comes to shove they don't want to talk to u to resolve the problem!!!!!!!!!!!! (Maybe a good course in customer relations is in order) Would like to know who is in charge of this group Either change your philosophy with the promise I will get you there or re-educate the entire team!

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