U.S. Cruise Reviews

We enjoyed the food and the service staff very much.  I was not happy with the internet service and the high cost of it.   It was too slow and cumbersome to use.  Getting into the room with my walker was difficult.  I wish they had more trivia games.  My husband enjoyed the shows and the choice of movies offered very much.

Santa Barbara port was a disappointment when walking along the beach walk.

Everything was under construction and homeless every few hundred feet,

All other ports were very good.

I was very pleased with this cruise for husband Gary and myself.  As we live in southern California and March has very variable weather, we did NOT pre-book any shore excursions, but did get off at all ports.

It's easy to use public transportation in San Francisco and San Diego.  Note that Santa Barbara's electric shore and Old Town shuttle at Wharf is only 25 cents for seniors; although it's not a HopOn-HopOff tour, the city is so small & cost so low, you can easily go to end of ride, then start again & stop at agreed-upon attraction. 

Again, we were very pleased with Crown Princess ship, attentive ship staff and their food service, and the stops.     

I have been on over 56 cruises, My week on the Crown Princess "Topped" them all.  Everything was perfect, the service, impeccable, the food, amazing, the staff, exceeded expectations!  It was a terrific vacation.  My opinion about only traveling to far places, has changed, who knew you could have such a fabulous trip in your own backyard.  The Crown Princess has a special place in my heart, and always will.  Tony Bennett left his heart in San Francisco but I left mine on The Crown Princess! Until we meet again......

For my First Cruise, I found it to be an experience. The staff on the boat were Great.  When first getting on the boat there was a request made for some items and it took over 5 hours to get a response. When finally getting the response to our needs, the issue was still not resolved. When calling the front desk of the ship and asking over and over for our request they had no answers.  

It also became a nightly occurrence of banging noise above us. Finally found out that it was a storage unit for Art work. This would go on for a couple hours after 10pm.

We are from MN and stay out in CA for several months each winter. While there we decided to book this Princess cruise. When I checked with purser about getting the disabled veterans shipboard credit, they told us we have to produce my husband's form DD214. Since we we could not get it because it was back in MN and booked the cruise when we were in CA, they refused to give any credit. We sailed many Princess Cruises and used the Veterans' credit on a previous cruise and had faxed the form at that time, we thought they should have had that form in their records. They said no. A fine way to treat your 100% disabled Viet Nam veterans.

Comparing this cruise to a similar one we took on Crown Princess in Sept. 2014, I have to say that the staff (dining room, buffet, front desk) on Ruby Princess was nearly flawless, but somehow the Ruby Princess acquired looooong lines for everything, particularly for meals.  We had "Anytime" dining, but they don't tell you that only 20% of the dining room seats are available for reservation, and those few are gone (at  least for the 5:30 dining time) between 8-9:15 a.m.. If you don't have a reservation,  the queues for 5:30 admission start forming up at 4:45 !  There is even something of a (shorter) line for those who DO have reservations! And we were completely unable to get into the Afternoon Tea that is supposed to run from 3:30-4:30.  We arrived at 3:40 and the line was so long and so slow-moving that 45 min. later, we'd only advanced a few feet and gave up.  On the Plus side, we were really happy that there were many more ballroom dance opportunities this time, and even ballroom dance classes!  May ballroom dancing long continue on Princess!  The stage shows were quite good, especially the Magic Musical on the final night:  an excellent production with very, very high-energy performers.  Since the weather was cold outside, we were very glad to have a good assortment of movies available on our stateroom TV (most of the other daytime activities were either sales talks or games like bingo or trivia). Would have appreciated some craft classes or real lectures that were not selling something.   However, on balance, this cruise was a good value for a short break.

We had a WONDERFUL experience with this cruise. My daughter and I are in a gluten-free diet, and I was amazed at the variety of food available to us. We were in paradise at desert time something we rarely experience with our diet. 

I was worried about three days non stop sea travel, but with all the fantastic shows, music and entertainments we didn't feel the time pass. 

I totally recommend this cruise to all.   

As usual, the Princess staff were great, very helpful and a pleasure to be around.  The ship is great, with so much to do, for every age.  Very relaxing trip and a great destination - Vancouver.  

Stellar food and service. Could not beat the price. I will definitely do this again! The ship was so beautiful, and the shopping was also a great value. We upgraded to a balcony stateroom which was lovely and well worth them cost. I can't say enough about how friendly and service oriented the staff was. While the food in the dining room was excellent, our evening dining at the Crown Grill was a superb highlight of the trip. Lenny, our travel agent with was so helpful, and I can't wait until we book our next cruise through her. Thanks Lenny!

This was our first Princess Cruise, it was a little disappointing since we had such high expectations of Princess as a cruise line. 

The food was good. Service over all was great. The hostess at the Capri Dining Room was a bit abrupt the first night. There was a 45 minute wait for seating which we'd never experienced on a cruise with anytime dining

We have high expectations for Princess and this cruise did not live up.  Food was disappointing, it seemed we had what was left after the Alaskan cruises, no lobster, many things cold with no taste, some items over salted.  Duty free liquor was wiped out with over 50% of listed stock not available.  Bartenders were making obvious short pours.  Muster drill took over an hour because recordings did not work.  Disembarking took over 90 minutes after we got off the ship to get through immigration.  On the plus side, the shows were fantastic.  Victory was a nice port to visit but the 6 hours was too short.

This is my family's first cruise and the experience was excellent.  Will definitely take up another cruise in the future.

Thanks to the helpful assistance from the sales representative at ; this made the vacation memorable and enjoyable one.

Cheers;

Michael and family.

Customer service great. Ship needs repair. Internet down 2-3 days, locks in women's bathroom did not all work, leak on Baja deck, so drydock should be done sooner. Catered to my low-salt diet. Crown Grill terrific!

This was our 18th Princess Cruise and the second time on the Ruby Princess.

We were traveling with two other couples ad had a fabulous time.  One of the travelers that was with us was on his first cruise and his wife has now stated that since the return we have created a monster.  He had a great time, we all did.

The Ruby Princess/ Nov 01 2015, 7 Night Californiaq Coastal (Los Anageles Rounddtrip) cruise was a second one we made this year.  We really enjoyed things that we did on and off the Ruby Princess.  Food, service, and itinerary  

are very good.  We are from Orange County, a short drive to cruiseship 

dock is a plus.  

We had a life boat outside our window which was fine but no one told us people would be going on the boat while at sea, hence we kept our curtains open even while in bed,  one day I was laying in bed unclothed with my husband and a man was peeking in the window at me and my husband in  bed, my husband said I was going crazy that no way could be on the boat, that I had seen his reflection, that no one could get into a  boats hanging on the side of the ship  at sea,  but after this happened three time he got up and looked but saw no one,  then I saw two men  in the boat so my husband jumped up  again and looked into the boat to see I was not joking this disgusted us how long they had been looking at us we had no idea,  they need to  let people know that this can happen this was rather shocking. Staff never seemed to care at the desk when my husband told them. The room was a big let down two days running   Sewage  flooded into our room, we had to change rooms  two nights before Disembarkation  as the smell was awful and it went into mine and my husbands shoes in the room, so we had to pack up everything which took us ages, this was formal night  nether one of us   had  been able to shower so missed show and photos on our 12 anniversary.

Both rooms had awful hard beds and lumpy pillows, bedding out dated. For a ship only built in 2008 we were very supersized. everyone was talking about the food and the ship saying never again.  First timers had nothing to con-pair to, But after sailing with Holland line, P&O, Norwegian & other company this is the worse I have been on. The man at the desk was very condescending when I told him  this was our 12th anniversary and we expected better than this. I feel we should have been compensated in some way. But nothing was done we asked for someone to call us but so far no one has. 

Princess did an outstanding job of handling embarkation and disembarkation, not as good a job of handling the 3000 passengers on board.  Ship felt over crowded.  For example, twice, we were not able to be seated in the 8:00 p.m. evening show in the Princess Theater, even when getting there 10 minutes or more before curtain time.  A third time we had to be separated to get seats.  One time we were there 30 minutes early, got decent seats and then got to watch some other passengers falling asleep around us.  A lot of the staff had poor English language skills and could not answer simple questions.  On the plus side, our assigned dinning room waiters were very good as was our stateroom attendant.  The food was very good, with some servings being excellent. 

I have been in better cruises

the organization and people kind were excellent

everything on time and a good ship 

I recommend this cruise line to everyone

Foods were yummy, Music Bands were great...Wish the Wheelhouse dance area a little bigger.

And, Buffet need be opened until 12:30 midnight for late owls would be nice.