Hawaii Cruise Reviews

We are experienced travelers with many cruises and other trips. Do not want to cruise on mainstream cruise,one again. You get what you pay for.

This was our fourth Princess cruise. The software for the website and medallion apps need a lot of work. Prior to getting on the ship and dealing with the documentation isn’t user friendly and getting help is even more difficult. I’d fire ever IT person if they worked for me and find more qualified people to remake the application and protect the brand.

We love the sea days, plenty to do. Very relaxing, nice to meet many new people.

This cruise is the best way to see all of the islands of Hawaii. The cruise line does not cruise the coast on the final day so be aware of this issue. After speaking with other cruisers we realized rental cars are the way to go. So if you plan correctly renting cars will afford you the best opportunity to see the islands at your pace. The road to Hana was driven at our pace and after speaking with cruisers that took the tours they were somewhat disappointed that not all stops happened. We choose the Volcano Park and only saw a small portion. Again cruisers that rented cars talked about seeing a ton more than we did. Best advice I can give is book an aft cabin and rent cars at every stop that is available and plan accordingly and it will be a trip of a lifetime.

Room was great, food was okay, people were wonderful.

Great cruise but over priced. Did not get good or even average service. Had to wait too long for a drink. Had to wait in line at the bar then treated horribly by the overworked bartenders.

This cruise was amazing! Hawaii, Oahu and Kauai were some of the most beautiful places I've ever seen! HAL was a good cruise line, but it was God's magnificent creations that made this trip wonderful! Don't go with divas or party-poopers who only want to stare at their phones though, you'll seriously regret wasting your time and money! Go with upbeat people who can appreciate God's handiwork and want to unplug for a bit and just bask in the breathtaking beauty. Trust me, and have fun!

I was way disappointed in loosing two Hawaii days port of call on Maui. I understand why but I thing RC should have tried a little bit harder to make that up in Hawaii. We live near both Seattle and Victoria so they were not a interest to us.

Great Cruise. Everything went smoothly. The crew was great from our room steward to the wait staff. Food and entertainment was good, could have had more variety of shows. Plenty of opportunities to shop and activities to choose from. All around a great vacation and cruise. Would highly recommended Royal Caribbean and for their service and quality.

Overall a good cruise, the weather was bad the first 3.5 days but it got much better as we got closer to the islands.

We would have no hesitation to going on this cruise again. It was very nice even with the cabin issue.

We would cruise this ship again to another itinerary in hopes of having better entertainment

I would not recommend this cruise especially if you have a food allergy.

The ship was beautiful, but the shopping on board was terrible. No other sizes except small in everything. Very little selection. No place to buy sunscreen, Tylenol, bandaid, seasickness wristbands, etc.

We enjoyed this cruise! It’s hard not to compare to what newer ships offer. Dining was short staffed in many of the restaurants, two venues were closed and we were not able to experience Sushi or East meets West. I think the cruise cost is a little pricey for what the ship offers. But overall we enjoyed. Hawaii is just beautiful!

It was totally unacceptable ship. Should not be called NCL! I paid for 4 balcony cabins, 8550, 8566, 8568, 8570, for my family but felt embarrassed.

We have been cruising over 25 years with over 20 cruises. We used Norwegian many times in the past and enjoyed every one of them. This time was exceptionally poor food quality, poor services, horrible guests interaction with most of the staff, the worst entertainment ever seen, lazy employees, less service in the cabin, ……etc.

The worst part of this cruise was getting through the NCL registration process. I bought and paid for three cabins for a birthday gift to my brothers and their wives. The NCL website is poorly designed and not intuitive. Collectively it took about 10 hours over 10 days to simply register the occupants of these three cabins. It should have taken about 15 minutes. Numerous "conversations" with chat people, providing the same information repeatedly, always resulted in being told to call the customer service phone line. What is the point of having chat service if the people on the other end can't solve any problems? When I spoke to the telephone reps they were friendly, confirmed the information that I provided, promised that the issue was either fixed or they would fix it, but it was never fixed. I finally discovered the problem was that the information I had provided for the cabin occupants at purchase had been changed in the NCL system. If one of the chat agents or phone reps had simply told me "I see your reservation by the number you gave me, but the first name is different" this could have been solved in five minutes. I finally figured that out myself. But even after I got the registrations started it still took a long time for things to update. Photos that I uploaded would disappear without explanation. For the primary registration, I had to visit chat on the day before departure for them to "clear the lock" on my account so that I could print the boarding documents. This experience gave me a very negative impression of NCL before I even boarded the ship.

Our bathroom specifically the shower smelt of sewage drains as well as some of the other restrooms on the ship, Main swimming pool was closed for several days due to maintenance, food was barely warm in the buffet area, me and my husband got upset stomach twice during the cruise as well as several other guests on the ship, no plugs near nightstand to plug in CPAP machine or near mirror to plug in curling iron, had to go to guest services to pick up extension cord which I had to switch between the two every day, the was no iron or coffee maker in the room, coffee maker was provided but 3 days before cruise end, coffee pods ran out, only one smoking area which was at the opposite end of our room (Aft).

Best way to see Hawaii. You are able to see a little bit of each island