Great itinerary, dry poor ship

Pride of America Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 15

Overall rating:

3.1 out of 5
Verified Review
Pride of America

7 Night Hawaii (Honolulu Roundtrip)

Sail date: September 16, 2023

Ship: Pride of America

Cabin type: Balcony

Cabin number: 9094

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We have been cruising over 25 years with over 20 cruises. We used Norwegian many times in the past and enjoyed every one of them. This time was exceptionally poor food quality, poor services, horrible guests interaction with most of the staff, the worst entertainment ever seen, lazy employees, less service in the cabin, ……etc.

Embarkation

1 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5
The worst we have seen in 25 years of cruising.

Service and Staff

2 out of 5

Ship Quality

4 out of 5
Ship is old but kept clean.

Cabin / Stateroom

4 out of 5

Ship tip

If the new staff/group continues to serve this poorly, choose another route. This cruise was the second time we took because of great experience that we had on the first time. But, this time was a waste of money.

Ports of call

Honolulu, Oahu

2 out of 5
On boarding took 1 1/2 hours with prior online checking.

Kahului, Maui

5 out of 5

Hilo, Hawaii

5 out of 5

Kailua-Kona, Hawaii

5 out of 5

Nawiliwili, Kauai

5 out of 5

Disembarkation

1 out of 5
Our package had airport transportation. Big mistake, because it took over an hour to get on the buses that were parked outside, but staff were as confused as possible.
Was this review helpful? 15

3 Comments

javawoody    1 year ago

Thanks for sharing

Gwbigdog    1 year ago

Thanks for sharing

cruising2004    1 year ago

Thanks for sharing.

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