Hawaii Cruise Reviews

We enjoyed a wonderful trip on the Pride of America. It's not too large of a ship, and not overly fancy, however there was plenty to do. The cruise director and staff were very efficient and fun-loving. The food was tasty...not always warm in the Aloha Buffet though. Great service in the dining room was sporadic ... not something to be counted on!

It's so much fun,I loved there show everynight,there  so much activities specially this 10 days cruise it's to much to write all those activities and the dining crew in truffles everynight they have something to entertain all the guest we really enjoyed it .

Excellent cruise, planning with Cheap Cruises, our cabin, service and itinerary.  Would like to have continue on to Australia but did not know that it was an option, next time.

We took this cruise for our 40th anniversary.  The cruise was wonderful.  The staff was excellent and the food was great.  We would cruise with Carnival again.

They are grossly negligent in the description of the room. For example, per the description I printed out when I booked, I was only missing:

a hallway, a bedroom, a bathroom, a walk-in closet, refrigerator, and a TV.

I couldn't change, the cruise was sold out. Delta said sorry.  Haven't returned any calls since. 

Go directly to the NCL.com to book. They actually describe the room correctly.

My wife and I were on our honeymoon. We enjoyed our trip overall, especially the islands, since they were all unique from each other. We thought the cruise did a good job with it's itinerary of the stops, but wished there could have been a day at sea to enjoy the ship more. I thought highly of our room steward and felt he did a great job. The only drawback we had was that we felt like we were on a "retirement" cruise, as it seemed the majority of the passengers were much older. I also wish the small events/competitions such as ping pong tournaments, bean bag toss, trivia etc happened in the evening, too. We missed most of those because we were making the most out of the islands while at port. 

Cost was way too high for an interior room, paid over $2000 shows $599 on this form,

I was hoping as price decreased on line with as closer we get to the cruise date we were guaranteed the lowest price.  No additional items were offered.  Had we gone directly to NCL we could have benefited more with the offers given.

this was a disaster from 1 one to day 11...started with check in..first we were led around in circles in terminal, sitting from one place to another..get to the check in desk and was girls first day..had to check every question with someone who knew what they were doing..took over 20  min......get to our room...ordered unobstructed balcony and sofa bed for our 25 yr old grandson..the view was obstructed and the sofabed was oversized chair, which when opened went directly into dresser, which meant when my husband (age 70) or myself had to go to the bathroom at night, we had to become long jumpers....which didn't work....or step on my grandson...went to complain at front desk and spoke with carlos who had nothing to say..just sorry and to call my travel agent...what good is that? went to dinner where girl paraded us around dining room because she couldn't find our table and finally said, o just sit here.....this is the first day...asked for table to be moved and service after that was excellent...regarding the pool....could never find anywhere to sit..and after spending thousands of dollars on this cruise, I had to take a towel and LAY ON THE DECK FLOOR ..finally met roddericks, pool attendant, who was diligent in timing empty chairs..found me a chair and 5 minutes later they started painting frame around solarium windows..i realize they have to do maintenance, but did they have to do it on a sea day?with oil based paint which had a strong odor which made it impossible to sit there...went to see carlos again...again got "sorry"....balcony was rusting and paint chips falling off pipes above...so back to the bed...lowered the bed over our head, which made soooo much noise we were afraid.it would fall on our head....i turned in  a comment card, and received a phone message to talk about it..when I went to the desk, again, I asked if I could speak to the person, they said I needed an appointment, ok, good...was going on a tour so said I would make appt. when we got back. went to desk, now they have no record of anyone calling me, but I could go to crown and anchor on 12 and she would help me, went up there and she had no clue...was frustrating and not the relaxing vacation I expected...even little things, like asking for wake up call and never getting it..so much more....the last day we got a message to see customs no later than 6 a.m.many people down there. customs never showed til abit after 7..MANY people complaining about ship, not just me..and their final comment was, hope you have a better time next time..REALLY? this is the ROYAL TREATMENT?

The cruise was very good, food was very good, service was excellent and so was the entertainment. The cabin was clean and in good orde . However, the ship is starting to show signs of age and some wear and tear.  But on the whole it did not deter from enjoying the 10 days voyage. 

The food was terrific and the service was outstanding. The excursions were fair. I was impressed that Celebrity made a great effort to accommodate my gluten free requirements. We will definitely sail with Celebrity again. 

My mom will never forget her '70th' birthday celebrated on the POA!  We had an amazing balcony room and welcome celebration.  The ports for Hawaii and crew were remarkable.  Always something to do and see.  The buffet and specialty restaurants were all good.  It was a trip of a life time and we are so glad to have made the trip on POA.

Loved experiencing the beautiful Hawaiin islands..so much to see and do. Zip lining 85 feet up in rain forest, snorkeling in Maui, hiking up Diamond Head..all amazing! The only disappointment was the noticeable decline in level of service of staff, due to shortage of experienced personnel. NCL's overall dining experience has also declined as compared to previous cruises. Quality of food in main dining rooms was average at best. To get a great meal we had to dine at specialty restaurants for substantially higher surcharges than NCL used to charge.(Cagney's Steak House) great food and service for additional charge $125. Past NCL cruises left us feeling pampered, this one left a lot to be desired...NCL..penny wise and pound foolish

this was a AWESOME TRIP  im a guy who only eates one aday but i got up early everydayi went to have a cup of coffee ifound myself eating ceral juice a ham and cheese omelette lunch dinner the food was so good the were awesome the staff was very friiendly THE PERFECT VACATION THANK YOU PRIDE OF AMERICA

The favorite part of the cruise is of course the ports!  Unfortunately we were unable to tender in Kona due to a hurricane approaching.  Kauai was our favorite port.  The Marriott hotel is very close to the port with a great restaurant and fantastic sand beach.  

The stateroom attendant we had was unfortunately not very good.  The wait staff in the main dining restaurants weren't very friendly and incredibly slow!  Maybe because this is mostly an American crew the standards are different then on other Norwegian ships.  Service is much better with international crew!

The entertainment staff were great!  Loved all the trivia!

Overall a great ship if you want to visit Hawaii!

The ship, Pride of America, is relatively small compared to the later ships, but quaint. Certainly appropriate enough for touring the Hawaiian Islands which is the main attraction.  The food was good as well as the entertainment.  But, the samplings of the different islands was great.  On the islands that we stayed over night was a nice treat, because you didn't feel rushed to try and do everything in a few hours. We didn't see the lava flow for safety reasons, due to the approaching storm, but I would definitely recommend this cruise.

service on ship very poor, they did not have enough help indinning roiom the staff was not very friendly food selections was all right tour was very much over priced

If you would like to see more islands in Hawaii vacation for 7-10 days, the cruise ship is perhaps the best choice. That's why I picked the Pride of America this time. I was totally happy with the time I spent on cruise. We experienced the impact of hurricane Lester on August 29, 2016 and thus the original plan to visit Kona on big island was cancelled and route was also changed. It passed the Molokai and gave us a breathtaking view for the beauty of Molokai island, and the Napali valley on Kauai island during our one day at sea. I saw almost all I would like to see on the each of stopped islands and have no complains at all. If any improvement, I would suggest to let each one know cleaning hand (by using alcohol spray) before entering the dinning room each time (it seems not always strictly implemented). I would like to know the stateroom clean up time; it seems a little too late for the evening clean time in particular. I would recommend others to take the Pride of America if they have a chance. Thank you!

This was one of the best cruises my family and I have ever been on.

Excellent service, fantastic food, and the seeing the Hawaiian Islands.....WOW.  

Service was outstanding.  From the cabin attendant to the dining staff.....to the Captain and his wonderful crew.   They truly were, the P-Performance R-Respect

I-Impressive D-Dedicated E-Excellence.

The staff had outstanding Performance from all we encountered.  With a smile and attention to detail.  The Respect they gave to each of us was so very nice.  Each was Impressive in their own right.  They were Dedicated to making sure we had a wonderful and exciting time.  They exemplified the true Excellence the Norwegian Cruise line wants for provide for each of it's customers.

Each island has it's own culture and beauty.  Maui, Hilo, Kona, and Kauai were a sight to behold.  You will be taking photograph after photograph to capture the wonderful sights.... The Captain is to be applauded for taking the ship to see the flowing lava from the active volcano on the Big Island.  What a spectacular sight to see at night as the searing lava is flowing into the ocean.  WOW!!!!

On the last day on the cruise, he steered the ship to the beautiful coastline of Na Pali on the coast of Kauai.  You will be smiling from ear to ear from seeing such a natural wonder.  Simply stunning and totally breath taking.

our favorite part were the islands we visited

my family enjoyed it,

we did ZipLining and we went to the beach drove up to the canyon and did a few tours!!!

While the cruise itself was fantastic, the ship is old and smelled horrible to whole trip. The costs on board the ship were also outrageous. If you take this cruise...be prepared for sticker shock and to be disappointed in the quality of the ship.