NCL..loved cruising the islands, but NCL is slipping in service and quality
Pride of America Cruise Review to Hawaii
Hawaii - Round-trip Honolulu
Sail date: September 03, 2016
Ship: Pride of America
Cabin type: Balcony
Cabin number: 10052
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
Loved experiencing the beautiful Hawaiin islands..so much to see and do. Zip lining 85 feet up in rain forest, snorkeling in Maui, hiking up Diamond Head..all amazing! The only disappointment was the noticeable decline in level of service of staff, due to shortage of experienced personnel. NCL's overall dining experience has also declined as compared to previous cruises. Quality of food in main dining rooms was average at best. To get a great meal we had to dine at specialty restaurants for substantially higher surcharges than NCL used to charge.(Cagney's Steak House) great food and service for additional charge $125. Past NCL cruises left us feeling pampered, this one left a lot to be desired...NCL..penny wise and pound foolish
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Steak house and Italian are recommended
Ports of call
Honolulu, Oahu, Hawaii
Kona