Pride of America Cruise Review to Hawaii

Contributor Level: Third Mate

7+ cruises


Helpful Votes

2 out of 5

NCL..loved cruising the islands, but NCL is slipping in service and quality

Sail Date: September 03, 2016

Reviewed: 9 months ago

Traveled As: Family (older children)

Room Type: Balcony

Loved experiencing the beautiful Hawaiin much to see and do. Zip lining 85 feet up in rain forest, snorkeling in Maui, hiking up Diamond Head..all amazing! The only disappointment was the noticeable decline in level of service of staff, due to shortage of experienced personnel. NCL's overall dining experience has also declined as compared to previous cruises. Quality of food in main dining rooms was average at best. To get a great meal we had to dine at specialty restaurants for substantially higher surcharges than NCL used to charge.(Cagney's Steak House) great food and service for additional charge $125. Past NCL cruises left us feeling pampered, this one left a lot to be desired...NCL..penny wise and pound foolish

Cabin / Stateroom
Cabin was comfortable
Embarkation and Disembarkation
Very good..
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


Steak house and Italian are recommended

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