Europe - Western Mediterranean Cruise Reviews

Best Holiday we've ever had. Can't wait for next year.

It was a good time however would like to try a different cruise line next, over all the cruise was okay. The staff was great, the ship was clean however there would have been different ports we would have liked to have visited more than certain ones we did, the ship was outdated and the crowd on our ship was primarily elderly people we often felt out of place

Anything compared to Disney is going to be subpar. But, Royal Caribbean’s level of service wasn’t great. The food was terrible. The Windjammer always looked like it needed to be cleaned.

When we booked the cruise (family of 2 adults and 2 Young kids) there were no reviews, since it was a brand-new ship. A month before our trip we read reviews from all over the web and we got concerned. The following is our point of view all though we came with very low expectation: The good: It is a new ship which most of the ship is beautiful and clean ! Security is good and firm. Some of the shows were lovely. There are two shops that needed to pay (chocolate and ice cream) that were excellent. Restaurants the service was good. The bad: Food- is horrible !!!!!! all restaurants have poor base ingredients, when we complained we noticed that no one really cared, so we only eaten salads and pizza at the buffet restaurant. Service was not good when we needed any type of service from reception including not answering to the phone, it seems they are totally apathetic to their customers. There is no public children playground and the only playground they have is a place that they allowed no parents to stay so you need to leave the children with their own staff. (and even that place was not adequate for such big ship) Overcrowded !!! the entire ship in all public places including restaurants, pools, bars, main avenue is so overcrowded that it gave us a poor experience. It seems that MSC is trying to squeeze money in every different way from their captive market costumers. In total please try to avoid MSC, by doing that may by they will start respecting their customers. Thank you,

Will definitely choose Norwegian line again, the EPIC ship was wonderful It was better of they announced the hidden fee, not to leave it as hidden.

I liked the feeling of waking up to a new and exciting site every morning. A start of a new day with breakfast brought to you on your balcony was splendid. Much better than the morning we tried a crowded and heartattacking start at the restaurant.

I have sent a 10 page review to the Norwegian company HQ and they didn't even have the face to answer back! I am seriously considering legal action, spending 5000 USD was a really REALLY BAD DEAL!

The cruise was a wonderful way to experience Europe. The ship was amazing, the staff were great and the food was excellent! The shows were outstanding!

My granddaughter & I enjoyed this cruise. We thought the ship was a little big for us, especially since we had just finished a Greek cruise (Jewel of the Seas) with Royal Caribbean. It was a little overwhelming. Strangely enough, we told the rest of the family we wouldn't recommend sailing on this ship because of the size, but lo and behold, we are all doing a Caribbean cruise in March 2019 on Epic. I think it will be a better experience with 10 of us because we didn't do a lot of the available activities last time because the ship was full capacity and so crowded with people everywhere. Looking forward to March. :)

We were excited to learn that we were on the President's Cruise. Because of that we received extra care, gifts and attention. I am only sad that this is not the normal cruise.

Would do another one in the near future I like the idea of only 1 day at sea and calling into ports every day , food was great on boat staff were very good nothing was a problem

Excellent embarkation and disembarkation at Southampton. Food tasty, but sizes of portions vary greatly some starters filled the plates others were mouthful. _ note you can ask for a side plate of vegetables in the main dining room. Ports visited were great, some I would love to spend more time in

Discovered that I get seasick. Not for us. Loved the ports but thought overall overpriced. Food mediocre in my opinion and let down by poor quality of meat. Service outstanding

We really enjoyed the staff on this cruise. They really made the trip a lot of fun. Some of the guides we had were excellent. They really made our days special and we learned so much about the areas we were visiting. We had great waiter staff, a great room steward, loved Sue the Cruise Director and Sarah and her team really had so many fun activities going on. We participated anytime it fit into our schedule.

First cruise and now have the bug. Loved waking up in morning at a different place. So much to do on board you never are at a loss for stuff to do. The entertainment team are really great and work hard to make you have fun. They are never pushy though

As a first time cruiser I found the whole experience worthwhile and look forward to planning my next cruise. Although I was a solo traveller I met some people that I travelled with during some excursions and enjoyed their company.

Disappointed... in how unprofessionally we were treated by the NCL Staff! Flabbergasted... at being accused by on board NCL staff of intentionally booking an 'accessible suite' Disheartened... that NCL took no ownership for their employees poor behaviour Sad... that we made such a bad choice when other cruise lines offered the same itinerary To recount this experience several times since September 2017 has been both exhausting and painful but we feel its necessary. We want to let other travellers know what happened to us and to be aware when choosing a cruise line.

The cruise ship itself was very modern-looking the entertainment was not there the ship seem to shut down by 10 every night except for the last night. Service was okay not amazing reservations for everything bartenders will ignore you for a long time Productions were good music and comedy not so much hot tubs were not very warm

Fantastic cruise on a fantastic ship, would recommend the Epic and NCL. 7 nights wasn't long enough and there was still so much we were unable to do. Would look at booking the Epic again in the future.

I had a wonderful time. We met some great people we hope to keep in touch with. We enjoy ourselves very much. Truly felt pampered and cared for. Food was great and shows were outstanding.