Europe - Western Europe Cruise Reviews

Was better than good, can be great if we have better port of call for the last 2 and more activity on the boat like zumba and line dancing.

This was as heard from fellow passengers to many ports in a row needed a sea day in the middle. You could see and tell people were tired. The cost of the shore excursion and transfers were way out of line. Needed a couple of thousand dollars extra to see all the ports and if not a couple of ports had nothing to see or do. Not worth going into.

There were plenty of castles and cathedrals to visit, but the everyday activities seemed to be the most interesting. These included a visit to a sheep farm and a famine village. The entire island is absolutely beautiful and very green. Worth the trip just to visit the outdoors.

It was a terrific cruise. The ports of call were amazing. We had a wonderful experience.

Our dining experience was fantastic. They were very accommodating, friendly suggestion for the menu were very good, they knew things about the towns. My husband like that Renold knew about sports. We sat in 2 different service group. They both were very personal. Their name were Waiter Sandeep and Assist. Waiter Carine. the other group Waiter Renold and Assist. Waiter Christopher

My family enjoyed this trip immensely and thought it was a fantastic adventure. We'll cherish the memories for a lifetime.

We chose this cruise for the itinerary as we wanted to see as much as we could so, we ate off-ship quite often. Unfortunately, we were still disappointed in the quality of the food on the ship even though we were not really expecting it to be great. I will likely look into other cruise lines before considering Norwegian again.

The overall quality of the cruise experience has gone down since before covid period. The service,food and drinks all were not as good as before. I had take many cruises on NCL and this was the most disappointing.

A beautiful shop with plenty of room in both the cabin and public spaces. The best food we've had on a cruise.

Overall, I give the ship high ratings. A friend of mine once said you could categorize international travel destination into two ways. A love affair or one night stand. I would categorize France and Italy as love affairs. The UK, Scotland and Ireland a one night stand. There are too many other places to visit vs. hitting this again. At my age (60), time is my greatest asset to protect. I will only go to places that I have a love affair with!

Ship, food, staff, and Aqua Spa were excellent. Ship excursions way overpriced. Self booked excursions very confusing to arrange. Too many Tender ports.

Great cruise with a few disappointments, several booked excursions were canceled and missed docking at Leith. Crew and staff were excellent, professional and helpful. But Azamara appears to be struggling in their new independence.

Excellent cruise on a top rate cruise line. Silversea has climbed to the top of our list for favorite cruise lines.

The ship is very dated and you can tell it's the C level entertainment staff on board, but the itinerary is worth it. Just plan for your own entertainment onboard and wouldn't really recommend for young families, but it's clean and the food is good and the ports are must see places.

Overall, this cruise exceeded my expectations. My room steward, Marvin, was amazing. I enjoyed the sit-down dining at Savor and most staff were excellent. I didn't use the water slides or rope course on this trip (although enjoyed them on a previous cruise). I did more excursions than I usually do and was amazed at the quality of the guides. Four of six guides were excellent. I've taken many trips where I wouldn't rate any of the guides excellent, so this was a shock to me. In general, the excursions were more generous with free time than usual. Biggest frustration is that only one excursion used the QuietVox-type of technology ... a cheaper version, but adequate. ALL excursions that have guided walks should be using this technology. I missed much by not being able to adequately hear the guide, which was frustrating. The meetings for excursions and the process for getting to the busses was mediocre to extremely poor in terms of wait time and, in two cases, the process for handing out bus stickers. The worst I've experienced compared to previous cruises. While most were okay, a couple of the shore excursion employees were mediocre at best. Do not expect calls to the operator to be answered ... I tried numerous times and never had a call answered. I would wait and it would eventually hang up on me ... repeatedly.

We missed two of the best ports because of the weather. Not NCL's fault. We will not be recommending this ship or itinerary to anyone. Most cities are 2 hrs away from the industrialized ports we docked in which wasted alot of time due to travel. I recommend picking a smaller ship and different itinerary.

This ship was beautiful and the crew/staff were dedicated to helping you have the best experience possible.

travel agent dissappeared after collecting her commission apparently. We could not get ANY other travel agent to call us back. We could not change flights. Due to booking connecting flights we NEVER got our luggage the ENTIRE trip. Sure, we had travel insurance that SHOULD have helped cover costs of buying clothes but associated insurance agent was at first only a recording and then was an elderly lady who could only recite the verbage on a flyer so no help. They then pointed us to the airlines for claims which took about 2 months. Oh, and due to the ports being a ways away from the ship we could not just walk into port and buy ...ANY clothes or even underwear until the 3rd stop and then we took a tour and had to separate from it for 30 minutes to find a clothing store. Onboard clothes are ONLY the cruise stuff so we essentially LIVED in "Hooked on Cruising" sweat pants, T's and Polo's for the ENTIRE cruise. We will NEVER book travel with ever again. Oh, and those BJ's credits we were supposed to get... nope, never saw then so we cancelled our membership as well.

While we really liked the excursions (Ice Lagooon and Volcano ATVs were amazing) we both got sick on this cruise. My wife so sick she passed out at the airport when departing and was transported to a hospital. Turned out we both have bacterial infections. These may not be from on board exposure and could have been from volcanic dust particles in the air from active volcano (major eruption about two weeks ago and active flow still ongoing with some particulates visible in the air space above the volcano near the airport) … this was a major impact to our experience. Coupled with United re-routing us from a relatively short trip (IAH-ORD-KEF) to (IAH-Frankfurt-KEF) on Lufthansa a day late and with loss of luggage for three days made this overall vacation a not so great memory.

I have wanted to see Iceland for years, my wife not so much. But we both agreed this was a great trip. We had to make adjustments to the smaller ship, but overall we are glad we did it. I think a major reason we had such an enjoyable time was because of the work that our agent, Mary Wilson, did for us. She was responsive to all our needs and went beyond our expectations to make sure we made the right planning decisions before the trip. She is super!