Caribbean - Western Cruise Reviews

Enjoy the trip. Probably wound not go back on this ship

This was our 16th cruise and we have only cruised on Royal Caribbean ships. We love that you can find lots areas to be laid back if you don't like the party scene. The crew is always amazing.

Overall it was really great! Get the bottomless bubbles got to get all the drinks. The only thing is that you couldn't get 2 drinks at once you have to wait 5mins in-between. Wished there was more included for free

The boat was great even though it was a smaller one. The staff was the best we have had in a while. They went above and beyond to make sure that your experience was exceptional.

Where do I begin. There are just so many people to thank for truly amazing vacation for starters I would like to think my cabin attendant Hector who greeted us almost every single morning ( when we didn’t sleep in ) with a smile every day. And also for the amazing housekeeping service every single day. Next, I have to thank the amazing bartenders Michele and Anil (Who work at the pub at the Promenade) Every day we would go there just before dinner to have a few drinks and chat. They were always working so hard to make sure every guest was having the best time. Third bartender I would like to personally thank is Martin at the hideaway pool. He would find us where ever we are and made sure we were taking care of asap! Last but not least I have to personally thank our waiters Jose and ABoo in the main dinning hall as well as the head waiter May. The three of them went above and beyond for us. Honestly I think back about my vacation and my most exciting part of the trip was going to see our bartenders at the pub then to dinning hall because truly the service was beyond 5 stars. All these listed staff members greeted us every day by our names which made us feel so welcomed. I truly feel like we have friends at sea and can not wait to see them all on out next vacation !

overall we enjoyed the ship and what it has to offer. You can checkout some of the videos from the ship at http://www.youtube.com/@sawyershenanigans UCn5WBke0pXVls2bTuNcfIYA

We loved the ICON but probably will not travel on this class again. It was very overcrowded and food/drink quality was lacking. The main dining room food was very disappointing. The cabins, elevators and entertainment were top notch. The deck 7 area for my grandchildren was way too small and should be revamped and monitored more as there were adults in the kids pool! Offer better explanation of restaurants and beverages for packages. I was unable to get gourmet coffee's until the very end of my trip as I couldn't find out where they were (I even asked at guest services and they told me basic info). Maybe I could get a credit for this? Also, in the windjammer you should be paired with wait staff as I was also unable to get fresh squeezed orange juice (also on my package) Or specialty coffees delivered to my table. Nobody ever helped us in the windjammer. Way too crowded and coffee was not good and Tasted burnt. Gemma and her crew 10/10!

This was our third cruise with MSC. Each time our experience has been better and better. The food has been upgraded significantly each time. The staff was friendly and very helpful and attentive. The shows were good and entertaining. We found that the ship was spacious, and we felt uncrowded. Plenty of deck chairs and lounges available.

Totally dissatisfied and disappointed; the experience left a lot to be desired!

Relaxing trip. Dont expect constant ship activities to keep you occupied.

Had the best time ever with my daughter on this cruise. ALL employees were amazing!! The entertainment from comedian, magic show, dancers/singers, competitions... EVERYTHING was outstanding!! The food at the Windjammer and the dinning were all very good!! I've recommended this cruise to family and friends. I look forward to booking again in the near future. Thank you for making our time EXCEPTIONAL!! :)

The food was terrible and made us sick. The buffet was insufficient in choices of food & closed most of the time.

All services onboard were excellent. The crew was wonderful. There is a great family atmosphere. But I much prefer other RC ships to this one.

It was a very relaxing cruise, ready for another. I wish Royal Caribbean would offer some more destinations

Don't think we'll take another cruise out of the Galveston port. First, parking is ridiculously expensive/ total exploitation. Second, most of the Eastern Caribbean ports -businesses have learned how to exploit the tourists. Third, the "second largest coral reef" - it's all DEAD. Nothing to see here.

We enjoyed it all cruising again next year Nothing else to say we loved the whole thang

Overall good events and cleanliness. Room was always clean with towel decorations.

As a frequent cruiser I was very surprised by the lack of quality and service offered by the MSC Cruise line. I would have preferred you charged me a bit more and provided a better overall experience. I will likely look at other crusie lines before sailing with MSC again

had a wonderful experience. each port was nice and the people.

It was nice. The staff were really nice. The extra charges to the room card was too much. My next trip will be with a company who offers more inclusive packages.