Caribbean - Western Cruise Reviews

Amazing! I loved the turquoise waters & ports of call! Ship is HUGE AND AMAZING!

Everything was amazing and we can’t wait for our next one. Hopefully they will send us some deals

We had a great time for the most part. Our room AC went out on our 4th night and the did not get it fixed until the next night around 9 pm. Then the last night aboard, a large group of kids were running around the ship at 3 AM banging on room doors, ours were one of them, and the security did nothing about them even after I called and complained. The kids were on camera in the promenade and were then in the pools and hot tubs but no one did anything.

Our cruise was just ok. The ship was over crowded and had long lines everywhere. Sometimes the pools were over capacity and we could not swim. Many things were broken or had technical difficulties including a ice skating show and diving show. The bars were over priced and our toilet flushed itself many times and flooded our cabin and the cruise line did not seem to care. Some of our items were ruined by the septic water and guest services said file a claim with your home insurance. Overall we wish we choose the Carnival Jubilee also out of Galveston.

Will never go on a Carnival cruise again. The only thing that made the cruise worthwhile were the three excursions.

That was a wonderful time and vacation I think everybody has to experience, prepare to have a wonderful time on board, especially on the Royal Caribbean cruises, they’re the best on the market.

The cruise was excellent, however the process of booking and coordinating cabin assignments was challenging.

For a first time cruiser I was a little disappointed there wasn't someone to help us out a little more and explain things. The Hub app was nice but I didn't like having to have my phone on me all the time, plus the Wifi kept dropping. Overall we both loved the cruise. The balcony was amazing.

The cruise was 5 days and 4 night and from Tampa to Cozumel and back to Florida and there is not moment where we would be bored . Lots of food and entertainment and comfortable rooms . Can’t wait for next cruise booking :)

We had a great time on thus cruise. The ship was good, the entertainment was fantastic, Robby our cruise director was great!!! We would definitely cruise Carnival and on the Horizon again

Did not like the Jade ship. Needs a lot of updating.

Great ship. Great staff and food. I only wish it was better ports of call but I personally prefer ports that or more organic to the destination.

Very disappointed in the lack of care with regards to the air conditioning. It was too hot to even sleep. I should not have had to complain so many times. Every time we went to the front desk, they pretended like it was the first time. Ship was a bit small for my liking but the people were nice. Specialty restaurants excellent. Buffet boring. Same things most every day. I mean how many times can you have rotisserie chicken at the carving station. Twice max would have been fine. Indian food was Dal, Dal, Dal. I was disappointed every day since this is one of the reasons I cruise Norwegian. They normally have excellent varieties of Indian food. Overall, just an OK cruise. Doing the Prima next.

A cruise is always a fun vacation. This was more subdued. Not a lot to do. Very crowded. Older ship. Younger crowd.

I will be traveling Royal again someday, perhaps the Bahamas. This experience was overall great. I love the feeling that they were inclusive with their guests. The staff is the best thing they have going. I always to hope to experience customer service on this level else where but it feels good to know there are still companies that value how they treat their customers no matter who they are. I hope this level of care for guests continues. A couple of bad apples doesn't ruin the experience.

Overall it was an excellent first cruise experience. I'm not sure we are a "cruise family", but we enjoyed the trip very much.

The ship was a way to get from point a to point b. The food was not great, nor were the drinks. Staff were pleasant but did not try to develop rapport. Too much selling. Activities in Mexico were great.

Traveling on Beyond in a Sky Suite was an exceptional experience. It is a 5-star resort within at resort sea! The food, drinks, and amenities were luxurious. Everyone was committed to my complete comfort.

We gave MSC a second try. The nightly main theater shows were great, and what WE like. Having to try and get a reservation for a too small capacity venue was sometimes a real pain. To much chaos in buffet. Sooooo much wasted time, elevators.

Food great, staff great, night life….nonexistent.