Pretty dismal

Norwegian Sky Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 17

Overall rating:

2.7 out of 5
Verified Review
Norwegian Sky

5 Night Caribbean: Great Stirrup Cay & Cozumel (Miami Roundtrip)

Sail date: May 23, 2024

Ship: Norwegian Sky

Cabin type: Balcony

Cabin number: 0065

Traveled as: Singles/Friends

Reviewed: 5 months ago

Review summary

This was truly a disappointing and very lackluster cruise. I wouldn't exactly say that I'm a master cruiser, but I've been on a few and all on different cruise lines. I had heard good things about Norwegian and was excited for this one. It turned out to be the worst cruise I've been on thus far.

Embarkation

5 out of 5
The MIA cruise terminal folks really had it together. It was a smooth and quick process and the fastest I have ever gotten on a ship.

Ship experiences

Food and Dining

3 out of 5
Cagney's Steakhouse was extremely good and the only positive on this cruise. The others were bland, very repetitive, and overall lackluster.

Onboard Activities

2 out of 5
The casino was the only activity worth taking part in.

Entertainment

2 out of 5
The stage shows were pretty dated in content, however the comedian was great.

Service and Staff

1 out of 5
Surly, disdainful, and overall rushed and dismissive. It was obvious that the crew was not happy, most likely because of the staffing shortage. Our room steward didn't even show up until day two of the cruise and then never brought our one requested item- one bucket of ice. The bottled water in the tiny room fridge was never replenished either. I could care less about towel animals, but there were never any of those either. We ordered room service three times, once for breakfast being pre-ordered by placing your selections out on the cabin doorknob the night before. It was delivered right on time, however our order card was never replaced in the room, so there went room service for breakfast for the rest of the cruise. The other two times we ordered, it took over an hour each time, with the last order taking two hours to deliver. That one was at least comped by the staff. In addition, the lines at ALL of the bars, no matter the time, were ridiculous and the service so obviously intentionally slow that you probably won't get your money's worth on the all-inclusive drink package.

Ship Quality

1 out of 5
Although overall clean, the Sky is extremely dated, and I do mean dated. There is an overall lack of natural light everywhere, decor is old, and the layout is fairly clunky- not enough staircases and tiny elevators which take forever.

Cabin / Stateroom

1 out of 5
While this cabin was priced and billed as a more premium and exclusive option than a standard balcony stateroom, it was anything but. Dated decor with a huge 90's motel art canvas hung off center on the wall, a worn and threadbare pull-out sofa with stains, stains all over the carpet, frayed curtains, and nail and screw holes in the walls and the bathroom. The cabin itself was always very warm (like much of the ship itself) and the curtains had to be kept closed during the day to try and keep the space somewhat cool. This cabin was directly below the outdoor dining and buffet venue, so we could hear everything day and night, as well as hear the scraping of chairs and tables. Waking up to chicken wings and other food on our balcony which had been thrown from above wasn't very conducive to having breakfast out there either. Save your money on this option.

Ship tip

Please avoid the Norwegian Sky at all costs- it is not worth your money for a ship and cruise of this quality.

Ports of call

Miami, Florida

5 out of 5
Very efficient service and infrastructure.

Key West, Florida

5 out of 5
Friendly people and amazing history.

Cozumel, Mexico

4 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

2 out of 5
Lackluster, sad, and nearly fake with actual artificial grass laid out in certain places, this place looked like a penal colony when viewed from the ship and tender. There were no activities going on and we only saw two people using the zipline. The water was beautiful and nice to swim in, but try not to gaze longingly at the other nearby island which is owned by another cruise line. It appeared lush, green, inviting, and fun with waterslides and other amenities which were absent on Great Stirrup Cay.

Disembarkation

5 out of 5
Again, great job in MIA and the quickest I've ever disembarked from a cruise.
Was this review helpful? 17

17 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

water227     4 months ago

I love that's there's an option on this site to leave your opinion/review of your experience. Everyone's experience will be different. Unfortunately, I think it's sad and horrible that a few have to bash someone's review. IF peeps continue to bash others, eventually, no one will leave a review for fear of being bashed. I've been bashed and quit leaving reviews. However, I like reading ALL reviews and then making a decision on ALL the information I've gathered. People are entitled to their opinions, especially when they're spending thousands of dollars on their vaca/holiday. IF you disagree with their review, you can counter it by leaving your great experience on that ship or cruise line without bashing or belittling someone. That's all!!!! Happy ⛵️ ⛵️ ⛵️!!!

Brian1309     5 months ago

Just off and I have to question if you were actually on this ship?? It was far from old, the interior was spotless, everywhere was pristine. I think your being FAR too harsh on this ship and it's fantastic crew!!

Cruisers4Lyfe     5 months ago

Thanks for sharing

Gwbigdog     5 months ago

Thanks for sharing

24MyLuckyDragon     5 months ago

Sorry to hear about your experience onboard The SKY. This ship is small & too old. I was on that same cruise years ago & met whole bunch of fun cruisers, we had a blast, despite all the above. If you get caught in a storm or hurricane outer-bands, like we did during Hurricane Dorian, it literally feels like the ship is going to capsize. Not sure why NCL hasn’t upgraded this itinerary w/ a more modern ship. When they do, I’ll return. In the meantime, no thanks NCL Sky. But regardless, happy cruising 😎⚓️🤩❣️‼️

nmb926     5 months ago

As being on this same cruise I have to agree and disagree with some of your comments. Definitely a dater ship and lacking staffing in many areas. However I still had a great time and will continue to patronize NCL

XtraviX     5 months ago

The guest services desk and crew on NCL are just the worst. The servers and staff are good though. I'll not again, and I even have 1k credit with them, if that tells you anything!

Kalaka     5 months ago

If you book a cabin under a dining room / dining area / any public space, you’ll get noise 24/7. Always book a cabin above AND below other cabins.

1960cruiser     5 months ago

You say you've been on a few cruises, but have no history. I've been on the Sky and had a great time with great food, so maybe you are just too hard to please, to the point that no one can give you adequate service. It seems you spent your whole cruise looking for something bad, you missed all the good by being petty. BTW, if you want another room service, just ask for it......geeeez, just how petty can you get.

javawoody     5 months ago

Appreciate the post

Cruisers4Lyfe     5 months ago

bubbles60     5 months ago

Key West is always fun. Yes, the sky is an older ship. We have always been pleased with NCL. Sorry you were not pleased

bama4roll     5 months ago

Maybe you should have swam over to the other cruise line island. I can verify from being there it's not anything different than the one you were on.

karlgrgurich     5 months ago

Sorry you were so disappointed

cruising2004     5 months ago

I’m sorry this cruise was a disappointment. Do hope future cruises will be more enjoyable.

HeavySeas     5 months ago

Thanks for sharing your cruise experience

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