Canada, New England, New York Cruise Reviews

Ship needs so work. Cabins are getting old. The Quality of food in MDR and Windjammer have gone way down.

Again, if you never cruised before you would not notice alot of issues. Ac not working properly throughout ship, Fridge is only a cooler, no introduction from steward and Only came in room once a day, Charging for everything now, Lower quality food. Food was the same every day in Windjammer, other ships have better quality and variety. They now have the specialty restaurants. The"better" quality food should be in dining room anyway. Just another way to spend more money. It used to be all inclusive.

I think RCL is still recovering from COVID. A lot of corners cut to limit costs and waste, which is understandable. Seemingly overworked staff with design flaws that impede navigating dining rooms and common areas. Also, there are no "quiet areas" except for the chapel, which is entirely enclosed. Even in the room, you can hear the neighbors.

Very relaxed, we enjoy the fitness activities. The ship is very spacious and did not seem overwhelm with people. The buffet was noise due to different languages spoke all the time. We found a quiet place by the family-kids section to enjoy a cup of coffee and reading. We really enjoy the pizza and fresh mozzarella cheese.

2nd time on Joy. Great ship. Love the NCL Freestyle concept.

We enjoyed this cruise quite a bit. We've been on 20 other cruises and 5 other cruise lines but found Norwegian to be competitive with all of them. We liked the New England/Canada itinerary as well as the fall weather cruise.

Overall, this cruise was another great MSC experience. Food was very good, service was fantastic, crew was helpful and friendly. Scheduling of excursions was very frustrating. Didn't know excursion times until late the night before. Times on our agenda on the app would change. Excursion tickets wouldn't match the actual times of the excursions. Spoke with excursion staff on multiple occasions. They were very helpful, and I learned that the excursion and planning system is the problem, not the staff. We will cruise with MSC again.

MSC is not as good as it used to be, especially Main Buffet. A lot of room for improvement.

I would recommend MSC. Don't expect excellent food service in main dining room.

Overall I had a great time on this beautiful ship. The main complaint would be their tender service. If this is how they operate on all their ships, then I would reconsider going on another cruise with MSC, especially cruises with tender service. I would like to be able to visit all the ports, & not get stuck on the ship. I was on another NE & Canada cruise with NCL several years ago, & I had enough time to visit a mansion, cliffwalk & had lunch at one of the restaurants. They should give more time at a port. Since they had problem with their tender service, then they should have extended the time in the port. Leaving at 2 pm is really unreasonable. They should have extended to 6 or 7 pm, so people have enough time to enjoy the port.

Overall, the ship is beautiful and the change in itinerary was due to weather, so I don’t hold that against MSC, however, the dining options need to be looked at as well as maybe a few more activities, other than bingo and trivia to do during the day. This is also not my first MSC cruise. I have been on at least four of their other ships and I find across the fleet. They are all pretty much the same. They are beautiful and laid out very easy to navigate. However, dining options and activity options are not always high on the list

The ship is beautiful. Don't like that THEY pick my tour times !! That has always been my decision on other cruise lines. They way they have the meal times scheduled is NOT passenger friendly at all. Sea Days are horrible if you want a sit down meal - not accomdated for that -- mainly buffet times. I don't think this ship knows how to relate the schedule to fit the cruise. They do not account for the New England weather into their meal schedule at sea or not! Always very long lines to enjoy a sit down meal ! NO, Breakfast time is not friendly at all on sea day - 7-9am??? Really?? & in only one restaurant !!! Lunch is only served on sea day and is only for one hours 12 - 1pm!! NO, people aren't by the pool and are indoors being up North !!! Everyone is eating indoors !!! I doubt I would go on this ship again or recommend it - too many dissappointments.

Overall the cruise was boring. Ship was old, need new furniture, updated decorations. Room was too small and bed uncomfortable. Food was mediocre, either tasteless or too salty. Entertainment was nothing to rave about.

All in all the cruise was good. The staff wonderful. We enjoyed the ports. The ship was beautiful! We feel that there were too many long lines, to shows, dinner, etc. The tendering was horrible. There was no communication to the staff from the administration on what they were supposed to do. The “Yacht Club” needs to have a separate area to get on and off the ship. They were coming up and breaking in line. After you have been waiting an hour, don’t break in front of me unless it’s an emergency. There almost was a passenger mutiny! We have been on several cruises before, Carnival and Royal Caribbean, and never had these issues. Hopefully a lesson was learned on this one. The captain did a wonderful job in diverting a tropical storm. Five stars to him. Again our dining staff, Premarj, Ryan, Russel and our room attendant Suyra were fantastic! We probably won’t be going on another MSC cruise. Have a great day.. Herbert and Katie Barefoot

Will try to cruise another MSC cruise but a much smaller ship.

This is my 1st cruise in 20 years with NCL. An avid cruiser with 250+ nights at sea. I had just completed a European cruise with a competitors cruise line to board NCL Sky. This is a smaller ship that has been very well cared for! Extremely clean with an unbelievable polite, caring and helpful staff. Stateroom small but efficient. Room steward was one of the best I have ever had! Please note that balconies do not have patio doors! Porthole with a door as balconies were added later. Food was very tasty and presented very well. Buffet had less food choices than other cruise lines but was very good. Deserts were excellent! All dining staff were unbelievable! Entertainment was great, casino was good, bars were very nice. Overall I really enjoyed my NCL experience. I was disappointed as we were unable to dock at 3 ports due to weather but that was not on NCL! Embarkment and dis-embankment was fast and efficient. Thank you NCL

The only disappointing item about the cruise was a lack of recognition of our 50th Wedding Anniversary. This milestone was noted on our reservation. It is not that we needed this recognition in any way, but was surprised that Celebrity didn't note this in some way.

This was probably our 10th cruise. This will be our last. Three ports were cancelled at last minute (resulting in more sea days). Felt "stuck" on a boat. Most disappointing was the food. Most of the time, food is the star of the cruise. The bland, small portions and "weird interpretations" (e.g. cobb salad with no actual lettuce). The premium specialty restaurants were good. Wish we booked more of these in advance. We were so disappointed with one of the port cancellations (Martha's Vineyard) because it was a bit too windy to tender the boats to get to shore. The cruise director said he has never been to Martha's Vineyard in three attempts (cancelled every time). Why put that on the itinerary then? It's an island in the North Atlantic - it's always windy! Thumbs down!

Was an Amazing Cruise We were in The Haven 2 Bedroom Family Suite. Group of 5 so was plenty of room with 2 bathrooms also. This was our 3rd cruise in The Haven and we were not disappointed We will return…..

Think twice before sailing on this ship. The food is fair, entertainment poor and the ship is very congested.