Alaska Cruise Reviews

Would definitely book SS again. Virtually No Kids!!! This is at the top of our list. Ship was super clean with zero fragrance smells Travel: Their travel dept doesn't ask for preferences nor think through connections or timing, so watch that. They will also put you on flights that require you to buy a seat, or put you on flights with short connections. The chauffer service (Blacklane) will also charge you if you are too far out which we get BUT, SS gives you one ride per person each way. Why not offer a couple that lives farther out from the airport an option for 1 longer ride. We had to pay an additional $160 for this service. Standard WiFi,,,, don't waste your time, it barely works sometimes, super aggravating! Had great food at all places. Some "included" wines are not available all day. Something you have at dinner will mysteriously be unavailable at lunch. This happened multiple times so it is certainly systemic.

Food was a problem, from spiciness to finding foreign object in it. Spa was out of materials for pedicure. We enjoyed the ports even though it rained every day. Did not live up to expectations.

We had a good time. Our stewards were amazing. The embarkation and disembarkation were enough to turn me off cruising for good. Note: I did not have the option to choose our proper itinerary- we did a 7-day with stops in Ketchikan , Juneau and Skagway.

Due to this cruise being so bad I am done cruising after 15 cruises. The ship got the Noro virus it was very rapid spreading on board.

Totally downhill from previous Princess Alaska cruise experience. Majority of scheduled activities are simply commercials for the overpriced goods and services they sell onboard. Stopping at Victoria was previous highlight & that didn't happen this time. Craft activities were unorganized and juvenile. Most craft presenters were unprepared and clearly unskilled. Also, not given enough time to complete craft, as lot of time was spent passing out each individual item needed. Insulting. Only redeeming part of trip was that Staff was excellent, food was good, weather great, had a balcony.

Difficult to find seating in Buffet area. Food quality and preparation was not as good as other Princess ships. Same with Entertainment. Full ship may require additional crew members with experience.

Very disappointing embarkment, so disorganized. Lineups everywhere for meals, shuttle buses and embarkment. Entertainment disappointing bring back The Ocean Five and The Drifters. Bring back the beautiful costumes and nice dancing. Food and service excellent! The staff were so accommodating and hard working.

We had a fantastic time. We didn't want it to end.

The cruise was great. Service and staff were awesome. Great scenery in beautiful Alaska. Had a awesome time.

I loved the route but the ship left a lot to be desired. I will go back to Alaska (this was my third trip there) and there is so much to see and do. Carnival did a great job with the naturalist lectures and other programs. I do think this program could even be more immersive with additional lectures (twice a day rather than just one) focused on Alaska and the individual ports (not shopping lectures, but highlight of each port lectures).

My wife and I love it. We are 75 years old retirees. Asian Americans. The ship has some Asian food, including congee egg rolls etc. There were even chopsticks.

At Glacier Bay Park Rangers we’re present for presentations and national park merch was available but limited due to the end of season

We had a fantastic honeymoon on this cruise. I loved the cabin and the views. I feel like the value of being able to visit each port and learn about them was a good deal for the price of the trip and everything seemed organized and easy. I loved the ship cards that made payment and disembarkation simple.

Overall we enjoyed the cruise, food was great, people where great, The spa was wonderful, unhappy about the various port experiences.

With several past Alaska cruises to compare to, we found this one to be wanting. The primary reason, perhaps, the allotted tomes in ports were totally disappointing.

The itinerary should be tweaked. Cruise was enjoyable but not exceptional. Disappointed in the quality of food offerings. Seemed like Chicken Parm was offered at every meal outside of breakfast.

The best cruise ever taken. We will be going back

A great opportunity to view Glacier National Park and the coastal redwoods at Muir Woods. Only 4-5 above average meals.

Itinerary was poorly planned and needs to be rethought. Missed great opportunities for excursions. And wasted time in Sitka. Cabins need plug by the bed for Cpap machines. Shopping guide knew her stuff but was terrible with helping the cruise people, very connect with the merchants.

I would give this cruise 2-3 stars. Staff/service was amazing and the views were beautiful. The ship was clean and some of the activities were fun. Icy Strait was a disappointment, as it was 12 hours for what easily can be seen in 2-3 hours. Being able to see Ketchikan and more time for Victoria and earlier in the day would have been much better, and having the final night be available for saying goodbye to passengers and packing up would have made all the difference. Also, the prices for the excursions were pretty high, so couldn't do some activities. Also, if I were able to make these types of decisions, I would include drinks/wifi in the pricing of the cruise. It really feels like being nickled and dimed and it doesn't leave a good feeling about the brand. Just a suggestion, a better approach would be to have those things not initially included, but then give them as a "gift" or "freebie" and people get THRILLED getting things for free. The internet doesn't cost Norwegian anything more. This would make people want to go on cruises more, and make you more money with happier customers.