Alaska - Inside Passage Cruise Reviews

wasn’t the best cruise we’ve been on some server’s where great others seemed like they didn’t care

Had a great family vacation experience, but limited on what we actually got to see and experience. Wild life sightings were very limited with less than 10 whales, 5 eagles, no bears, etc. If you really want to see glaciers, consider another cruise that visits Glacier Bay. Dawes is hit or miss due to weather, location and ice in the water. Ship needs more crew to work in venues and restaurants, but that was expected. Overall, we had a very nice and relaxing time but expected more to be honest. Probably one of the few folks to ever take an Alaskan cruise to never see a glacier!!!

Skagway was hands down the best part of the trip. The ship was excellent (other than hard mattresses which no one in my group enjoyed). Room attendant was great. Rest of staff were excellent. Wish there were more options for entertainment like music more relaxing, movies held inside instead of on deck (too cold and windy). WHY are there virtually No sugar-free options available for diabetics? What was available was really good, but extremely limited on choices. Also, we lost Juneau as a port of call when a crewmember had an accident and the ship had to be re-routed to get close enough for a med-helicopter to come pick him up. The supposed compensation was an extra couple of hours on other port stops. We got into Juneau six hours late and were there literally long enough to get off the ship, then turn around and get back on. No mention of any kind of partial reimbursement from the cruise line, nothing like a free spa visit, NOTHING! I had fun on the trip, but it wasn't worth what it cost.

I was not impressed with the ship cleanliness, and the food was terrible. The day before my last day, my cabin flooded from they say a broken pipe and would not switch my room even though it smelt horrible and the carpet was soaked, as well as them having loud fans in there blowing so I couldn’t sleep. Very disappointed overall by this cruise and how I was treated.

This was a trip of a lifetime for my husband. This is not like other cruises, such as a party cruise but it was enjoyable and everyone was so nice and pleasant.

Unfortunate unexpected issues that are rare occurrences on this particular trip, no ones fault, handled with everyone's health and wellbeing in mind. Cruise ship, Captain, and Crew, were exceptional. I would highly recommend it to anyone. I may even consider doing it again at some future date

Overall experience on the boat was not what I expected. There were a bunch of issues from spotty internet service and malfunctioning restroom. The sights at each destination was breathtaking.

We were happy w it. Several cruises booked through BonVoy were cancelled though and one was replaced. We replaced the other at the last minute. Easier to just book excursions through cruise line.

NCL is great at hospitality but seem disorganized when dealing with a public health emergency. We became infected with COVID on the cruise and the response was slow and seemed improvised. Medical issues were dealt with in a "cranky guest" attitude rather than with professional medical seriousness. If you plan taking a cruise, be prepared to deal with medical issues yourself.

Not sure if it was because of earlier season or just rough waters but there were not enough time at ports overall great trip but I like to be able to do a little time around the area and for the most part timing made things difficult only having maybe 4 hours at we have port

Unable to see the glacier is a big disappointment Got to Victoria Island so late is another sad thing

If you want good food then you have to pay for the special restaurant.Not handicap friendly at none of the ports

My overall experience was Enjoyable & Relaxing. Because of almost full- capacity the Spa seminars wasn't as enjoyable or at all. My actual spa service was delightful. I love the concept of washing your hands before entering Windjammer - the greeter was always energetic & cheerful

This cruise was our first to Alaska and it was so beautiful. The ship was spectacular as well, customer service was wonderful

We are trying to be fair minded . We have been on Holland America to Alaska and the service, food and ship design was awesome . We have been on Norwegian and it was older ship but really well designed. I just think Quantum was lacking with food and service and cleanliness..

I can check it off the list, but certainly won't be looking for a return trip. This was a one and done for me. The real fun was traveling with shipmates, one of which we were stationed together as teenagers over 30 years ago! The fellowship and family fun was the highlight of the trip.

Very relaxing in the cabin. The ship was pretty full so there were way too many people which added to stress on getting places to eat and elevators.

I was pleasantly surprised with the ship design. This was the largest ship I have sailed on and found it easy to navigate.

Great was fabulous, Alaska was incredible. I highly recommend a balcony for this cruise. Research what happens if leaving the ship in Vancouver and testing positive for COVID, it will be helpful if needed. We were left in an unknown country scrambling to figure everything out on the fly. I am still trying to figure expense reimbursements with very little answers. But am sure with time it will get sorted out.

Love being back to Alaska. So sad to see that the Mildenhall Glacier has receded as much that it had.