How Do You Feel About Room Service Charges?

At the end of this month, RCCL will start adding a service charge of $7.95 for food orders delivered to staterooms except for continental Breakfast orders, which will still stay complimentary. The cruise line is joining Carnival & NCL in charging for room service. What are your thoughts?.

Tags: Carnival NCL RCL charges for room service

38 Answers

If the consumer doesn't pay the salaries, then who will? the money will just appear out of nowhere?

The consumer pays the line, who then uses that money to pay the crew. The line cannot just print their own money.

The trend is for more and more people to cancel the automatic "gratuities".

Additionally, if you were a server, and two customers are waiting for service, who would you serve first -- the one standing there smiling, who says please and thank you, and generally gives you an extra dollar or two, or the one pushing his way to the bar, scowling, and wondering too loudly why you are such a bad server?

...and I do jut that!

DUDE! PAL! Let's stop pretending that the multiple and excessive - "tips" or "gratuities" ever make it to the "server" other than in a round about way by subsidizing payrolls. Unless you hand them a fiver and they stuff the fiver in their pocket - they never see it. It is a rip off. A fraud. A fallacy.

I always try to see things from both sides. I tend not to order room service, I like to get out of the cabin and enjoy eating in food venues on any ship. So for me this is not a huge issue to begin with.

Like everything in cruise industry it comes down to setting and managing customer expectations. Historically room service was included, but as the competition adapts, so much each other cruise line. Carnival already did this two years ago if I recall. They started offering an 'enhanced menu' at a cost while leaving the 'legacy' options free. Possibly a migration towards getting rid of the free options in the long term.

We all like many of the news features and oohlala items on new ships but we don't want to give up anything from the past.

When I use room service at a hotel, there is a fee for it compared to walking down to the restaurant. While this won't be popular with the folks that use room service, I am okay with the folks that use the service paying for it so that folks like me who don't, don't have to pay for their use of it.

An article from CruiseRadio.com

Effective April 1, Norwegian Cruise Lines will once again be raising the daily gratuity rate… and sadly, this isn’t an April Fool’s Day joke.

How Much It’s Going Up?

“Norwegian’s discretionary daily service charges make it easy for guests to provide gratuities to key onboard staff,” the line says, “who provide superior guest service during the cruise, including their room steward, restaurant servers and behind-the-scenes support staff.” Of course, the key word in that sentence is “discretionary,” meaning that guests have the option of having the gratuities removed. (And anyone who has ever seen the long lines at guest services knows that this frequently happens!)

It’s worth noting, however, that the increase is not a particularly huge one, with the per person/per day charge going from $13.50 to $13.99 for any category of stateroom up to a mini-suite. For those in suites or the Haven, the charge will go from $15.50 to $16.99. (By the same token, passengers have seen the daily gratuities rate go up by these small increments numerous times over the past few years, and the cumulative effect is a not-so-small increase!)

The Ship Where You’ll Pay Even More

The increase will be put into effect on all of the fleet’s ships, although one will go up more than the rest. “To better address the demands of the enormously successful all-inclusive product aboard Norwegian Sky,” the line explains, “the new rates [on that ship will be] $18.99 per person per day for any category up to a mini-suite, and $21.99 per person per day for any suite category.”

Pay Now And Save

If there’s a bit of good news here, it’s that “any guest that has made a booking by March 31, 2017 will have the option of preparing their service charges at the current rate if done prior to the sail date. Guests with existing cruise reservations who have already pre-paid their charges at the current rate are not affected.”

Thank You ctav I read an article on this earlier today thanks for posting to Forum. Not surprised on the steep jump on The Norwegian Sky you had to wonder how they could continue at the standard rate , 49c for cabins Mini and below not to bad , brace yourself others It's coming to all ... Thanks Again

On that note The Free Booze Cruise is now just the Booze Cruise ... Sad

Yes, I remember way back when, ships did offer complimentary cocktails when boarding.

I think Carnival offers free champagne as part if their sail away party but it's hell of a headache afterwards.

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