For over 5 weeks I have been trying to get my expired future cruise deposit (FCD) refunded, without any success. Numerous telephone calls and emails to both the US office and the UK office stay unanswered or are putt off with all kind of false promises. The two FCD's (for me and my wife) already expired 22 feb 2016 and by coincidence I discovered that I never got refunded.

I strongly believe that the whole future cruise program is a big scam and if you are not able to take another Princess cruise within the two years that the FCD is valid, you are screwed and never see your money back. In my case that is 200 EURO ($230).

I feel it my obligation to warn others for this doubtful practice of Princess Cruises.