Cruising first time eating to use a mobility scooter

This will be my very first time having to use a mobility scooter on a cruise as I had an operation on my leg and ankle was just has not worked so may getting around the ship almost impossible I rang Celebrity Cruises wondering how I do this and they were fantastic they couldn't help me enough I finished my phone call feeling very relieved it's very simple to get on board with a mobility scooter.

 They even sort it out the airline I was flying with is a kept fire me with questions on different sizes and shapes and watages and what battery it is. So a big thank you celebrity for helping me

Tags: Celebrity Cruises Celebrity Solstice

8 Answers

You will find that most cruise lines will go out of their way to give assistance - all you need to do is ask.

Glad that everything is working out for you in that respect.

Took my dad on an RCL cruise out of Seattle for his 90th birthday.  He uses a walker and we rented a wheelchair for him.

 

Everything worked out fine.  The cruise line was very helpful.

 

A couple things to keep in mind though:

 

1. The standard room was much too small even for his walker.  The wheelchair room made a huge difference.

2. On the Explorer of the seas, the door to his stateroom had a very tight door closer.  He could not open it himself.  It wasn't a problem since we were there, but it would have been a disaster if he had been sailing alone.

 

Absolutely EXCELLENT point...yes, cruise lines (and the onboard crew) usually "go out of their way" to help...if they didn't that WOULD be a solid reason to never cruise them again, no second chances either.  However, that door bizness is a very important point for another reason.. ..certain items that everyone else takes for granted can become huge, cruise ruining obstacles...some bathrooms for example, require a step up to enter...then theres the whole experience of embarkation, debarkation, and so on...my wife has mobility issues, not requiring a wheelchair...but it has driven home how most of the world simply isn't built to accommodate folks with issues...anyone who has been to Europe, for example, would discover that the vast majority of tourist sites simply aren't accessible...and Europe is "civilized"....

 

Glad things worked and hope you enjoy your cruise

Awesome. Cruiselines go the extra for its passengers.

My sister has issues, However, while NCL did what it could, she did not inform anyone prior to cruising that she would need assistance.

Make sure you ask for the equipment and for the help. 

My mother-in-law sailed with us and used one.  The crew is extremely helpful.  They also ask then help finding a  place to charge at dinner.

How wonderful to hear that you were more than satisfied with the help you received.  Usually we hear more about complaints about disability issues.

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