My wife just purchased 2 deluxe drink packages for our Liberty of the Seas cruise. Only $18pp/pd - we're betting its a glitch, but we're keeping our receipts!
Cheap deluxe drink package - $18pp/pd - Good deal
I wish that I had seen that offer for my Dec 209 cruise. I heard that they will honor the ones that were purchased before the error was identified!
Yes...their "memo" to affected passengers is up above. Humor and all..guess you missed it...But you can tell from the sequence of events they really didn't want to...but the hue and cry made them back track and decide to honor it. So now they can act like how decent and righteous they were...but if it wasn't for the internet....well....
I did get in on this...actually 10 of the 12 people we are sailing with in April 2020 did!
After receiving the email from RCI stating they would honor it, it got me thinking:
Did some bean counters figure out that $18/day is all it would take to cover the average use of the package, and this whole thing was a marketing ploy?
1) From my experiences with RCI (6 voyages and counting) We have experienced several mistakes on their website, offerings that were expired still listed, or improperly listed for voyages they shouldn't have been. Every time we called, and were denied the offer, the next time we refreshed the page, the incorrect information was gone. People calling to book the package as early as 630pm were being told it was a mistake, but were allowed to book it anyways. So RCI knew about it. Why would it run from 4pm-130am(9 hours)! if anything, if they were having a coding problem, why wouldn't they just take the site offline temporarily?
2) The wording in the email is rather...cheeky...and Screams Public Relations to me
Some people buy the package, and don't use it to the full potential...where as, they're going to lose A LOT of money on my 2020 sailing group.
However, I find if I pay less for the cruise, and pay less for the drink package, I'm willing to spend more money on-board the ship...whether it be in the shops, purchasing wine/champagne by the bottle, or even specialty dining.
Clever marketing ploy, or Intern mistake. You decide!