July 2014 - 14 Night Ultimate Mediterranean (Venice Roundtrip) Cruise on Norwegian Jade
The ship was lovely. The cabin was terrific -- I highly recommend upgrading to a mini suite if you can; the extra space and privacy really made our vacation. Cabin service was wonderful and everything always spotless. The food was strictly pedestrian. With very few menu changes. With only a couple of exceptions, I can't say that anyone in our traveling party (6) enjoyed it at all. And let's face it, the food is one of the pleasures of a cruise! Service in the main dining rooms was almost always awful and terribly slow. I believe staff overall was overworked. Rarely were you greeted with a smile. The excursions were WAY overpriced; choose carefully. Most weren't that good. Headsets that didn't work properly; tour guides no one could understand. I wish we had used an outside vendor as someone recommended. However, some of the deadlines were tight and we know the ship won't wait for you if you're using an outside vendor so we elected not to. We adjusted our tip at the end BIG TIME; something we don't usually do, We left something for everyone then chose to parcel out our tip where we felt service was merited. I would not do this tour again on Norwegian; maybe Celebrity. I talked to some people from a Celebrity cruise that were doing the same tour and they were having so much fun.