Disappointing

Zuiderdam Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 24

Overall rating:

2.6 out of 5
Verified Review
Zuiderdam

14 Night Eastern & Tropical Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 20, 2019

Ship: Zuiderdam

Cabin type: Balcony

Cabin number: 5151

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Was very dissatisfied. Limited food selection and taste were a big issue. It was very cold on the ship and this was a complaint throughout for many of the cruisers. Our biggest issue, was no heat in our room for the first 3 days and the ship was cold. They tried on several occasions to fix it, but only offered us extra blankets. Finally fixed day 3. Wasted a bunch of our vacation time trying to get this issue resolved

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5

Children's Programs

3 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

1 out of 5
No heat for 3 days

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Grand Turk Island

1 out of 5

San Juan, Puerto Rico

4 out of 5

Philipsburg, St. Maarten

4 out of 5

Half Moon Cay, Bahamas (Private Island)

2 out of 5

Disembarkation

4 out of 5
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