Great cruise with a few hickups

Zuiderdam Cruise Review to Canada, New England, New York

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

3.7 out of 5
Verified Review
Zuiderdam

10 Night Colors Of New England & Canada (New York To Quebec City)

Sail date: October 03, 2018

Ship: Zuiderdam

Cabin type: Balcony

Cabin number: 5142

Traveled as: Couple

Reviewed: 6 years ago

Review summary

The New York embarkation was a royal mess. It took over2.5 hours to be picked up and transported to ship. Should there ever be a next time, I will take my own transportation. The assigned room was not on the ship level as promised in writing. When I called the booking company the agent was tort and insulting this alone is enough for me not to use the service again. On the other note janelle is an asset to them she originally book the cruise and did a good job. It was another member that was crude and insulting.

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

New York, New York

5 out of 5

Boston, Massachusetts

5 out of 5

Bar Harbor, Maine

5 out of 5

Halifax, Nova Scotia

3 out of 5

Sydney, Nova Scotia

3 out of 5

Charlottetown, Prince Edward Island

3 out of 5

Ville Saguenay, Quebec

3 out of 5

Quebec City, Quebec

4 out of 5

Disembarkation

4 out of 5
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2 Comments

cruisellama    5 years ago

Hoss1978    6 years ago

Did you book your cruise and transfers yourself with HAL?

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