not very courteous

Zuiderdam Cruise Review to Alaska - Inside Passage

Experience: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall Rating:

2 out of 5
Verified Review
7 Night Glacier Bay & Inside Passage (Vancouver Roundtrip)
Sail Date: May 17, 2014
Ship: Zuiderdam
Cabin Type: Balcony
Cabin Number: 5025
Traveled As: Couple
Reviewed: 3 years ago

My cruise stated with the dirty bath tub, hair and skum. Poor room service. I have been on a couple cruises and the best part is where I am treated extra special as well as staff that will always have a energetic happy and welcoming smile. The food was ok but on buffet there was not enough variety. I do not drink alcohol or soda but when I would order a coffee or ice tea they said I had to go get it at the lido resraunt, I thought I was to be waited on? I think I will stick with Norwegian Cruises. The contact that holland America have with excursions is not best.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
need better shows


3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5
not welcoming

Ship Quality

3 out of 5
we had water coming in the ship

Cabin / Stateroom

5 out of 5
5 out of 5
5 out of 5

Cruise Glacier Bay

5 out of 5
5 out of 5

Cruise Inside Passage, Alaska

5 out of 5
Was this review helpful? 12

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