Zuiderdam Cruise Review to Alaska - Inside Passage

Contributor Level: Third Mate

2-3 cruises


Helpful Votes

2 out of 5

not very courteous

Sail Date: May 17, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

My cruise stated with the dirty bath tub, hair and skum. Poor room service. I have been on a couple cruises and the best part is where I am treated extra special as well as staff that will always have a energetic happy and welcoming smile. The food was ok but on buffet there was not enough variety. I do not drink alcohol or soda but when I would order a coffee or ice tea they said I had to go get it at the lido resraunt, I thought I was to be waited on? I think I will stick with Norwegian Cruises. The contact that holland America have with excursions is not best.
Ship Quality
we had water coming in the ship
Food and Dining
Service and Staff
not welcoming
Children's Programs
Onboard Activities
need better shows
Destinations and Excursions
excursion people lie
Cabin / Stateroom

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