Enjoyable trip with a great menu

Item: Zaandam
Rating: 4.1
Author: fhk

Zaandam Cruise Review to Alaska - Inside Passage

fhk

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 12

Overall rating:

4.1 out of 5

Verified Review

7 Night Alaskan Inside Passage (Vancouver Roundtrip)

Sail date: July 24, 2024

Ship: Zaandam

Cabin number: GUAR

Traveled as: Couple

Reviewed: 3 months ago

Review summary

We had previously taken the same cruise on Princess. The embarkation/disembarkation process was way better. We enjoyed visiting a number of museums that we missed last time. Holland America has a great new menu with excellent sea food options. Unfortunately, they often overcooked the food.

Embarkation

4 out of 5

Fast embarkation. Way faster than last time we went to Alaska from Vancouver.

Ship experiences

Food and Dining

4 out of 5

Thw menu was really great. Many wonderrful options, especially sea food. However, my steak was ordered as medium-rare but came well-done. I sent it back and the next one was still well-done. Fish was often over cooked. It is a shame because the menu is outstanding. Dining staff is spread too thin, so they cannot check with the customers after food is delivered, which is normally done.

Onboard Activities

5 out of 5

Service and Staff

4 out of 5

The staff is friendly but spread too thin as the line is obviously cutting costs.

Ship Quality

4 out of 5

Generally clean, but showing it's age.

Cabin / Stateroom

4 out of 5

We were upgraded to a better outside room. It had lots of storage/wardrobe space, and enough room.