Zaandam a lovely ship
Zaandam Cruise Review to Alaska - Gulf of Alaska
Review summary
Although I had an exceptional vacation, and would recommend the Zaandam for it's excellent voyage itinerary, more intimate size, tasteful cuisine and nicely appointed rooms and public areas; the cruise was not without faults. Although as individuals I believe the 'international' staff tried to be professional, pleasant and accommodating, the (more than one incidence) language barrier made for less than expected experiences. Some of the 'classes' were very poorly presented, either because presenters were ill prepared or could not articulate (why put a staff member in that position?) It was also quite noticeable that if a mere question was asked concerning an off ship detail that was not Holland related, the staff suddenly had no knowledge to share. Word of wisdom, be sure to check your statement for errors the last night on the ship - the line at the service counter was quite long and sometimes 'vocal'.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Read all the information left outside your door or on your bed - all worth the time to be up to date on activities etc. Request a statement the evening of the last night at sea, it gives you time to check for errors and have them corrected before the final statement is processed.
Ports of call
Vancouver (Canada Place), British Columbia
Traveler Photos
1 Comment
glomarrone 9 years ago
I suggest that you check your statement more often. Why wait until the last night. I was on two HAL cruises last year and on both of them the On Location Guides answered many question from those wanting to sightsee independently. I was very impressed with this. It is too bad that you had a different experience on your cruise.