VERY disappointed with the ship which was supposedly refurbished about 5 years ago. Cracks in bathroom sink, very poor signage, including poor placement of cabin locations (from elevators). Speakerphone doesn't work correctly.

Westerdam Cruise Review to Other (Asia/Africa/Middle East)

Cruises: 7+ cruises
Review: 1
Helpful Votes: 18

Overall rating:

3.1 out of 5
Verified Review
Westerdam

16 Night Far East Discovery (Singapore To Hong Kong)

Sail date: January 17, 2019

Ship: Westerdam

Cabin type: Balcony

Cabin number: 6125

Traveled as: Large Group

Reviewed: 1 year ago

Review summary

Great ports. Have been on two other wonderful HAL cruises....SE Asia (again) and Mediterranean. This one was such a disappointment, I cannot recommend to friends, and will probably steer away from future cruises on HAL. We are planning an Alaska cruise......saw that Westerdam will be going there.....NO WAY!!! I told our friends that we would not cruise on Westerdam again, and to stay away from HAL, unless HAL is the only line that goes where we want.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

4 out of 5

Ship Quality

1 out of 5
As mentioned above, poor signage, speakerphones don't work correctly, no list of commonly used numbers....have to look up on daily newsletter for dinner reservations/cancellation. Tour desk should be near lobby front desk...1st deck...instead it's on 10th deck on other side of ship. Cannot believe ship was restored 5 years ago (or less). Cabins are okay, but don't appear to be restored. Cannot say enough negatives about this ship. Need more AFT/FORWARD signs.....what's the big secret?

Cabin / Stateroom

2 out of 5
Cracks in bathroom sink. Lounges on verandah very nice Why are we supposed to close the verandah light at night? Safety issue, or dd someone make mistake putting sign there? Need more shelves

Ship tip

Don't sail on this ship. Instead of starting off relaxing, it's frustrating trying figure things out....not just our opinion. Others feel the same.

Ports of call

Singapore

4 out of 5

Ko Samui, Thailand

4 out of 5

Laem Chabang (Bangkok), Thailand

4 out of 5

Sihanoukville, Cambodia

4 out of 5
Great excursion. Wasn't able to take advantage of free HAL shuttle.

Phu My (Ho Chi Minh City), Vietnam

4 out of 5

Nha Trang, Vietnam

4 out of 5

Hue (Da Nang), Vietnam

4 out of 5

Sanya, Hainan Island, China

5 out of 5
Beautiful island with wonderful beach

Hong Kong

5 out of 5

Disembarkation

5 out of 5
excellent disembarkation......no muss, no fuss and very efficient.
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