poor guest service
Westerdam Cruise Review to Alaska - Inside Passage
7 Night Alaskan Explorer With Glacier Bay (Seattle Roundtrip)
Sail date: May 30, 2015
Ship: Westerdam
Cabin type: Balcony
Cabin number: 6040
Traveled as: Couple
Reviewed: 9 years ago
Review summary
upon arriving to our state room we were immediately overcome with the most pungent paint I had ever experienced. I immediately had a migraine headache that stayed with me for over 3 days, limiting what I wanted to do together with my wife on our 35th anniversary.
Why the maintenance was not done prior to 1000 guests arriving I don't understand!
Your little sorry gift of 3 day old strawberry's was not sincere but rather a jester that was just done. I would really have to evaluate if I would spend my hard earned money with your services.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom