7 Night Alaskan Explorer (Seattle Roundtrip) Sail Date: June 04, 2011 Ship: Westerdam Cabin Type: Inside Traveled As: Family (older children) Reviewed: 6 years ago
Compare to other HAL ships I took, Westerdam's staffs are not as friendly. I think that's a management problem. The Lido deck often have long lines of people waiting for food. I thought you suppose to serve yourself, but that's not the case most of the time.
Food and Dining
3 out of 5
Lido deck has problem. The normal dinner room is better but staff is not as friendly as other HAL ships.
3 out of 5
The movie theater layout is not good. The time for movie often conflict with dinner time (6:00PM - 8:00PM) so it seems they do not emphasize the movie on the shipl
5 out of 5
Service and Staff
1 out of 5
Their staffs should definitely be trained better and be more friendly and alert to customer needs.
3 out of 5
Westerdam has 4 Elevator in the mid ship area that has view. That's a cool feature.
Sikta is a small town. I talked to a local and he recommened me to visit the Nature History Park at the east side of town by 20 mins walk. There's totem poles and beautiful trails in the wood. That was a wonderful place you should not miss.
Don't Miss: Nature History Park
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