Disappointed in Holland Americas downward trend

Volendam Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2.0 out of 5
Verified Review
7 Night Alaska Glacier Discovery (Vancouver Roundtrip)
Sail Date: May 18, 2016
Ship: Volendam
Cabin Type: Balcony
Cabin Number: 6225
Traveled As: Couple
Reviewed: 1 year ago

The best part of the cruise was the shore excursions.  The on-board experience was much poorer than our previous Holland America cruises - facilities, service, food.

 

Food and Dining

1 out of 5

Service and Staff

1 out of 5

Cabin / Stateroom

1 out of 5
Had to call for staff to repair non-flushing toilet 4 times in 7 days.

Ship Tip

Don't.

3 out of 5
3 out of 5
3 out of 5
Unfortunately the Ranger comments were un-hearable over half the time due to public address malfunctions
5 out of 5
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