Disappointed in Holland Americas downward trend

Volendam Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 32

Overall rating:

2 out of 5
Verified Review

7 Night Alaska Glacier Discovery (Vancouver Roundtrip)

Sail date: May 18, 2016

Ship: Volendam

Cabin type: Balcony

Cabin number: 6225

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The best part of the cruise was the shore excursions.  The on-board experience was much poorer than our previous Holland America cruises - facilities, service, food.


Ship experiences

Food and Dining

1 out of 5

Service and Staff

1 out of 5

Cabin / Stateroom

1 out of 5
Had to call for staff to repair non-flushing toilet 4 times in 7 days.

Ship tip


Ports of call

Vancouver (Canada Place), British Columbia

3 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

3 out of 5

Cruise Glacier Bay

3 out of 5
Unfortunately the Ranger comments were un-hearable over half the time due to public address malfunctions

Ketchikan, Alaska

5 out of 5
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