Overpriced Viking Ocean Cruise

Viking Orion Cruise Review to South Pacific - Australia

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 39

Overall rating:

3.3 out of 5
Verified Review
Viking Orion

14 Night Australia & New Zealand (Sydney To Auckland)

Sail date: December 27, 2019

Ship: Viking Orion

Cabin type: Suite

Cabin number: 5001

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The 6-day pre-cruise "Best of Australia" was very disappointing. It was 2 days Melbourne, 2 days Alice Springs, 2 days Ayer's Rock. Would have been much better if 2 days Melbourne, 1-2 days Outback, 1-2 days wine regions, 1 day Sydney. The 4-day post-cruise was excellent, with 2 days Tongariro National Park and 2 days Auckland. The stops for lunch at local farms were outstanding, as was the visit to Waiheke Island.

Embarkation

3 out of 5
We got there in the evening, so embarkation was quick, but fellow passengers who got there during the day were unhappy with the experience. We were not happy that our Explorer Suite had no fruit or water bottles, and we had not been asked which drinks we wanted in the suite.

Ship experiences

Food and Dining

2 out of 5
OK, but disappointing, given how much we were paying, and compared to a wonderful Amsterdam-Budapest Viking river cruise we had taken in 2015. Food was OK, but service was poor. The ship seemed understaffed, as you had to attract a server's attention to get a refill of water or wine.

Onboard Activities

4 out of 5
Lectures were all uniformly good.

Entertainment

2 out of 5
Pretty limited for an ocean cruise.

Service and Staff

3 out of 5
Individual staff were all good, and hard-working, but overall the restaurants and bars were understaffed.

Ship Quality

5 out of 5
Ship was well designed, especially the common areas, with lots if interesting books.

Cabin / Stateroom

4 out of 5
Cabin was very good, spacious and well-designed. However, given that the suite was at the front of the ship, disappointing that you could only access the side balcony, and not the front of the ship.

Ship tip

Not worth paying a lot extra for suite. Also, book your own excursions, via a company such as Viator.

Ports of call

Sydney, Australia

3 out of 5
Very brief stop, as we got there Friday evening, and the ship left Saturday 6pm.

Cruise Australia Coast

4 out of 5

Melbourne, Australia

4 out of 5
Really hot (107F) the day we were there.

CRUISE BASS STRAIT

3 out of 5

Hobart, Tasmania, Australia

3 out of 5

Cruise Tasman Sea

3 out of 5

Port Chalmers (Dunedin), New Zealand Did not visit port

Ship could not dock because of high winds, which was disappointing.

Christchurch, New Zealand

3 out of 5

Wellington, New Zealand

3 out of 5
Only there for less than a day. Ship should make fewer stops and stay longer in each port (eg 2 days in Wellington).

Napier, New Zealand

3 out of 5
Included excursion was underwhelming.

Tauranga, New Zealand

4 out of 5
We took a tour via Viator, which was longer, better (just 6 of us), and cheaper (by about 50%) than the ship's optional excursion.

Auckland, New Zealand

4 out of 5

Disembarkation

4 out of 5
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