If they can’t get Norway right, what do they get right? Not much

Item: Viking Jupiter
Rating: 2.4
Author: AvidTravelernow

Viking Jupiter Cruise Review to Europe - Northern Europe

AvidTravelernow

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 14

Overall rating:

2.4 out of 5

7 Night Viking Shores & Fjords (Bergen To Amsterdam)

Sail date: April 21, 2022

Ship: Viking Jupiter

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Not an authentic Norwegian experience which was a major miss for us. We loved what we saw on our own—it’s a beautiful country. Viking needs more coordination between ground and ship, and needs to improve communications pre-trip. There are too many mistakes and blame on corporate.

Embarkation

1 out of 5

We were in a suite and told that we could board early and our luggage would be in our room when we arrived to the ship. It wasn’t. We eventually got our stuff but they have issues setting realistic expectations. Their ground staff is bad.

Ship experiences

Food and Dining

1 out of 5

The bars were great. The restaurant staff was lovely. Food mediocre and not Norwegian. Chinese, Italian, Continental is all fine however, missed learning about Norway’s food and drink. Big miss for us. Instead of Asian tasking menu, they should have a local tasting menu.

Onboard Activities

1 out of 5

Movies were old, pool was nice. Fitness center smallish.

Entertainment

We didn’t go to the concerts, movies, lectures.

Children's Programs

No kids.

Service and Staff

5 out of 5

The waiters, bartenders, room stewards were fabulous. That’s where it ended. The tour guides weren’t that good. Big disappointment.

Ship Quality

3 out of 5

Very clean, well appointed ship.

Cabin / Stateroom

4 out of 5

Junior suite was very nice, well appointed, and comfortable. The internet and TV/Movie channels were weak. The fully stocked mini bar is kind of a joke.