Viking Eir Cruise Reviews - Reviews

This was an excellent trip to Europe! Viking makes everything so smooth and easy! We loved each port and enjoyed the walking tours of the cities. The food on the ship is excellent with a variety of foods to choose from each day. Our room was extremely clean and our housekeeper came in 2x per day to make sure it looked perfect. I would highly recommend Viking for any trip!

Cruise is very scenic with a lot of fascinating history. Bring your walking shoes, we covered a lot of ground. Cruise is relaxing with little onboard entertainment but that is what we anticipated. Intimate environment leads to making acquaintances onboard. Our cruise was organized by Vivian who is always a pleasure to work with and our vacation went smoothly as planned. She has great insights / recommendations and has planned many, many vacations for us. We have recommended her to many of our friends over the years.

Viking needs to step up it's communication, in all forms. The few missteps we had resulted from this. Unfortunately on a 7 day trip, 3 unexpected things stand out disproportionately. Glad we did a river cruise, but I think for us once was enough. (Also see review of Koblenz)

We started the Cruise on the Viking Mani. The Crew and Staff were exceptional !! Changed ships midweek, to the Viking Eir, and was a little disappointed. In my opinion, the satff on the Eir were not as attentive to detail, as the Crew on the Mani. Overall Good Cruise.

I was very surprised that they had cabins that small. Not even a chair in our room.

I felt that Viking was very expensive for what was included. The included excursions were fine but there were so many optional excursions, that, if you wished to go on them, it would double your trip cost. Having them make the airline reservations was horrible. There first try included 3 stop overs and a 20 hour trip. After paying $100 per person extra, we were able to cut the stopovers down to 1 making it a 12 hour trip. Very poor airline department!

Overall I would have to say that we enjoyed our travel upon the Viking Eir as it's a relaxing and slower paced 'cruise' than any we have been on to date. Give Kudos to the entire crew of the EIR as they are very efficient and well trained and attentive to your every need. One suggestion is to upgrade your bed and pillows as ours were not all that comfortable.

the trip over all was good but there were lots of good parts and not so good.  Starting out positive, the crew and route was great.  The people were very friendly and accommodating.  The trip down the Rhine river was as beautiful as advertised.  We ran in to an issue with the river being low and had to change ships as the ship could not pass.  The crew handled it exceptional.  

Now for the areas that could use "tweaking".  With the price of the cruise the food and what the served could use some work.  During the German day everything was Buffet and it took 20 minutes to get food through one line.  They should have opened another line or serve red it as to order.  Being that this was the last cruise of the season you could tell some of the people had already began thier vacation.  The options were not very good and the buffet that they server during dinner is nothing more than help your self to what was being serverd in the dinning room.  Snack and food was not available except during scheduled times so if you were not on thier time table you might go with out eating or have to leave the ship and fend for your self.  

The ship Eir is brand new built in 2015, our top deck 3 - staterooms and our balconies were the best providing great views day and night. Our room steward was great and she kept it neat as a pin. Chef Klaus kept us all well fed with great international foods and all well presented. They had their own herb garden on the top deck. The Bar tenders Martin and Medread kept our glasses filled with exactly what we wanted greeting you each day by your first name with anything we wanted to drink all day and evening long. I highly recommend the unlimited luxury drink package for $300.00 per stateroom. The standard tours included in the cruise package were great and all we needed to enjoy lots of history, pictures and humor as the tour guides were outstanding. You could actually touch the concrete walls on the locks as the ship would be lowered some 30 feet several times a day and night. Great in room entertainment movies and music on a large flat screen TV. The dinning room service on white linens was outstanding with our waiter Darnko providing everything we would ask for as we liked to taste all of the appetizers and several of the main courses. Renee our Cruise Director had a briefing every evening before dinner going over what was scheduled for the next day and the evening entertainment. GiGi the piano player was great as well. I would recommend this cruise to anyone wanting to have a great time on a northern cruise from Basil to Amsterdam as its the only way to go. Did I mention the sunny weather was perfect.................

Chef Jeff

From the very start, everything was covered, that was great.

The Radisson Blu hotels in the pre cruise & post cruise package are in a good location but really do not qualify as a 4 star hotel when it comes to accommodations and food and service.

This was the 2nd Viking cruise we have been on the first was the Danube. The itinerary was great, but the schedule was hectic. with not enough time to truly enjoy the cities if you book an optional tour. It was not as relaxing as the Danube, nor was there as much scenery to view sitting atop the ship. The exception being the day we went by 12-15 castles. The service was exceptional from the moment you arrive, you never have to worry about your luggage, where to eat, visit etc. My suggestion is to book the Anne Frank house well in advance (like months) as the online tickets are sold out. The concierge Ivan was able to get us tickets at 7:20 pm and a river cruise. The wait in line was 2 hours if you d not have tickets. During the day it ca be 4 hours. Regardless it will still take over 1 hour to do the tour, much of which is waiting for the line to move.The river cruise is worth it and you can book anytime as there are many boats to choose from. I do recommend the optional tour of Colmar, which is a neat city. You can see more about it on the Rick Steves on PBS. We also enjoyed Black Forest included tour.

We did the extended cruise in Amsterdam, which was enough for us. It is a frenetic city, especially around the red light district, where marijuana is everywhere. Also thought that the hotel was not representative for the price paid. From what I heard everyone loved the Bruge extended tour.We were disappointed that the EIR docked away from the center of the city, so in most cases a shuttle was needed. There were other boats that were docked in the city center and I spent too much time in buses, although they were very comfortable. over, the tour guides were all excellent, with the exception of the first day  in Basel.

I was also disappointed that the attire in the restaurants had become exceedingly casual, allowing jeans and tee shirt and 1 guy showed up in the lounge barefooted. Kinderldijk was great and make sure to tour the windmills. It was fascinating. Many of the tours only became available once on the ship. We did a combined Alsatian wine tasting and tour of Obernai. Because it was before May, the vineyards were not part of the tour, so all we did was see the wine barrels and taste wine. Obernai was quaint but again not enough time to browse around. So I would recommend waiting for the full wine tour. Overall, if you have a choice of one Viking cruise, I would recommend the Danube. If you do the Rhine itinerary, I would suggest starting in Amsterdam, as you have more time at this end of the tour to et over jet lag.

River Cruises are different than ocean cruises. The ship is really where you sleep and eat. It's not an activity center. You go for the Ports of Call. As long as you know this, you will enjoy it. And Viking is the best. Yes, there are others less expensive (and there are some more expensive.) But Viking is the choice for quality and service.

We would definitely sail with Viking again. Viking is a class act.

Was just okay! Did not help to start with a very negative due to KLM flight and personnel.

A very good experience other than due to not sufficient water in the river, we need to take coach on the road for part of the trip.