A little disappointed

Viking Eir Cruise Review to River Cruises - Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 33

Overall rating:

3 out of 5
Verified Review
Viking Eir

7 Night Rhine Getaway Northbound (Basel To Amsterdam)

Sail date: December 30, 2016

Ship: Viking Eir

Cabin type: Balcony

Cabin number: 225

Traveled as: Couple

Reviewed: 4 years ago

Review summary

the trip over all was good but there were lots of good parts and not so good.  Starting out positive, the crew and route was great.  The people were very friendly and accommodating.  The trip down the Rhine river was as beautiful as advertised.  We ran in to an issue with the river being low and had to change ships as the ship could not pass.  The crew handled it exceptional.  

Now for the areas that could use "tweaking".  With the price of the cruise the food and what the served could use some work.  During the German day everything was Buffet and it took 20 minutes to get food through one line.  They should have opened another line or serve red it as to order.  Being that this was the last cruise of the season you could tell some of the people had already began thier vacation.  The options were not very good and the buffet that they server during dinner is nothing more than help your self to what was being serverd in the dinning room.  Snack and food was not available except during scheduled times so if you were not on thier time table you might go with out eating or have to leave the ship and fend for your self.  

 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Basel, Switzerland

1 out of 5
We did not have anytime in this port as it was advertised because the flights that Viking booked did not allow us time.

Breisach Am Rhine, Germany

5 out of 5

Strasbourg, France

5 out of 5

Mannheim (Heidelberg), Germany

5 out of 5

Rudesheim, Germany

1 out of 5
This port was not available to us because of the low river and the long bus rides between ports.

Cologne, Germany

5 out of 5

Kinderdijk, Netherlands

5 out of 5

Amsterdam, Netherlands

1 out of 5
We did not have anytime in this port as it was advertised because the flights that Viking booked did not allow us time.
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