Good start, poor finish

TUI Discovery 2 Cruise Review to Caribbean

Deano68

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 3

Helpful Votes: 49

Overall rating:

3.7 out of 5

Cuban Fusion followed by Pride of Panama

Sail date: December 11, 2018

Ship: TUI Discovery 2

Cabin type: Inside

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Its difficult to say if we would book again with TUI/Marella after this cruise, especially as the first was so good. The show team is the only thing that made it bearable and Phillip (no card no charge) and bartender Mel Francis made the evening to be not long enough. If you complain about anything , take picture to back yourself as the cabin supervisors will call you a liar to cover their backside

Embarkation

4 out of 5

Waiting for Transfers from airport take too long

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

The show team is excellent, but the activities team is the same old as per any other Marella Ship

Children's Programs

No children

Service and Staff

3 out of 5

Senior TUI staff as much use as a chocolate fireguard, the best people to ask are the true workers.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Check that Captain Chris Douglas is in charge as the introduction of Captain Jason isiadik made the ship atmosphere not quite right

Thumbs up

Ports of call

Montego Bay, Jamaica

2 out of 5

Puerto Limon, Costa Rica

5 out of 5

Did the river and rescue centre and spent 1 hour per activity and the other 5 hours on the coach with no meals or drinks supplied and all for £70 per Person. Poor value for money.

Thumbs Up 0

Colon, Panama

2 out of 5

Cartagena, Colombia

5 out of 5

Excellent place to get off the ship and do it yourself

Thumbs Up 4

Santa Marta

1 out of 5

Felt unsafe and pestered by touts and beggars.

Thumbs Up 0

George Town, Grand Cayman

5 out of 5

Excellent place to get off the ship and do it yourself

Thumbs Up 4

HAVANA, CUBA Did not visit port

Adverse weather

Thumbs Up 0

Cozumel, Mexico

4 out of 5

Disembarkation

5 out of 5

2 Comments

Deano68 5 years ago

Just been refunded the visa costs by TUI. Email them to stay a claim as it seems that it’s the first they have heard about a visa charge for Cuba being in the cost of the cruise.

Thumbs Up 0

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cruisellama 5 years ago

Thanks

Thumbs Up 0

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