Cruise was great but had a major issue with room assignment

Symphony of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall rating:

4.6 out of 5
Symphony of the Seas

7 Night Bahamas & Perfect Day (Cape Liberty Roundtrip)

Sail date: May 31, 2024

Ship: Symphony of the Seas

Cabin number: 1702

Traveled as: Family (young children)

Reviewed: 2 months ago

Review summary

The cruise was great food was great and the steward was awesome. RC made a mistake with it room assignment and it was a terrible experience. No one wanted to help us and finally got a result that worked but wasn’t what we paid for

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5
Stewards and waiters were amazing. Service about the room mishap was awful

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Cape Liberty (Bayonne), New Jersey

5 out of 5

Port Canaveral, Florida

5 out of 5

Nassau, Bahamas

3 out of 5
The beach and resort we went to was awesome but the trek to get there was ridiculous

Perfect Day At Coco Cay, Bahamas

5 out of 5

Disembarkation

5 out of 5
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