Relaxed cruise

Symphony of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 35

Overall rating:

3.9 out of 5
Verified Review
Symphony of the Seas

7 Night Western Caribbean & Perfect Day (Miami Roundtrip)

Sail date: December 04, 2021

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 14198

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Royal Caribbean an did a great job again… well organized especially with the Covid issues and protections… We felt very save on board. The on board use of the Royal App was problematic… erroneous messages that reservations were sold out., or one of my party was not recognized as meeting the criteria to go to a show, or contact guest services to upgrade my account information etc.

Embarkation

4 out of 5
Fast but slightly confusing with numerous lines and little direction as to where to proceed.

Ship experiences

Food and Dining

4 out of 5
Main dining room food was typical and in some cases not spectacular. Food obviously prepared hours before, portions and balance of vegetables vs main component not excellent. Dried out meat ( pork chop) served once. Wait staff was excellent at the anytime dining table… they corrected any issues quickly. Anytime dining required waiting on arrival even if one had a reservation… Which is not exactly in the spirit of “Anytime”. The best food, presentation and service was at specialty restaurants… in the future I may increase my travel budget to eat dinners at these restaurants more so than the main dining rooms… the quality was by far superior.

Onboard Activities

4 out of 5
At my age, water slides, slides, rock walls are not a draw… we enjoyed the solarium even though it was warmer that other parts of the ship due to the restricted winds due to the shades and roofing. The fitness center was very well equipped and overall the spa offered nice services even though they offer Quasi medical (alternative/holistic/eastern) which I don’t subscribe to.

Entertainment

4 out of 5
Professional ice and theatre shows very enjoyable… Even went more than once?

Service and Staff

5 out of 5
Very nice to have people to try follow the Ritz Carlton model of first name recognition… Wait staff in the main dining room, specialty restaurants and in general were outstanding. Room attendant did a very good job and worked within our schedule on board. … and we do like the towel pets!

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
Slightly small… hard to get past the bed to the other side or to the deck. Deck was a good size… I’m not a large person either … if I could afford a larger (sq foot) room I’d jump at it… if other cruise lines offer larger rooms at the same pricing… it would be a consideration in my future cruise selection process.

Ship tip

Book shows and restaurant times early… don’t trust the “App” !

Ports of call

Costa Maya (Mahahual), Mexico

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

Cozumel, Mexico

4 out of 5

Perfect Day At Coco Cay, Bahamas

4 out of 5

Disembarkation

4 out of 5
Was this review helpful? 35

5 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

2dogs2cats    2 years ago

I see the note above said don’t trust the app when booking. What is another option /way to book other then via app?

javawoody    2 years ago

Thanks for the update

AuntPinkie    2 years ago

Appreciate your detailed review. Glad you enjoyed your cruise in spite of the hiccups.

cruising2004    2 years ago

Thank you for sharing your experience.

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