Bigger is not better

Symphony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 34

Overall rating:

3.2 out of 5
Symphony of the Seas

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: July 13, 2019

Ship: Symphony of the Seas

Cabin type: Inside

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

Cruise director was worst I have ever had in 8 cruises. Ship was impressive in size but crew could not deliver any Wow factor! I will stick with Carnival in future. They do so much better and make you feel more valued.

Embarkation

5 out of 5
Very fast. They got this right.

Ship experiences

Food and Dining

2 out of 5
Buffets were ok. Main dining had trouble serving hot food. Hot Dogs on Boardwalk were terrible. Tried to eat sushi 4 times and each time was told not now, we’re giving sushi class.

Onboard Activities

2 out of 5
Pools always crowded. We were suppose to get 1 hr of rock climbing for our family. We were denied, and told that it was discontinued, that we should not have been promised. (I had 6 teenagers that weren’t happy)

Entertainment

4 out of 5
Hairspray very good, but got boring in the middle. I enjoyed all musicians. Symphony did not follow their own rules with regards to shows/reservations. 10 minutes prior they’re suppose to let non reservation folks in. Sometimes 10 minutes after show time they still kept us waiting and there were plenty of seats.

Service and Staff

4 out of 5
Dining room waiters at dinner were great. Lots of dude bartenders. Room steward not good.

Ship Quality

5 out of 5
Very clean. Inside balcony rooms forfeit all privacy. Had to keep curtain closed at all times. Saw lots of naked folks across boardwalk from us.

Cabin / Stateroom

4 out of 5
Size - good Was not clean when we got on ship. Food crumbs on couch. Hair.

Ship tip

Carnival is better

Ports of call

Miami, Florida

5 out of 5

Basseterre, St. Kitts

3 out of 5

Charlotte Amalie, St. Thomas

1 out of 5
Very disappointing Filthy

Perfect Day At Coco Cay, Bahamas

1 out of 5
Beverages were warm All water sports sold out Had to fight to get a beach chair 3 people in my party were stung by jellyfish. Bottom of ocean was disgusting with the seaweed and mud on ocean flooor.

Disembarkation

5 out of 5
Fast
Was this review helpful? 34

12 Comments

cskendrick    5 years ago

I just got off the ship and our cruise director, probably same one, was sick(they told us) , we didnt see him the whole cruise,

Debbyrich    5 years ago

Sounds like you need to do exactly what you said...Stay with Carnival, with your attitude you could bring down a ship!

mgoblue44    5 years ago

I’m surprised you didn’t accuse the ship of almost sinking and running out of food. Also, what kind of genius doesn’t reserve show times or other activities when you have 6 teenagers in your party??? And Carnival!? The poor mans cruise-line. Sounds right up your alley.

PaTravelers    5 years ago

The fact that you need the Cruise Director to be a determining factor in how much you enjoy a cruise says it all! Wow, some people just seem to like complaining. Makes them feel special, since their thoughts are do different than everyone else’s.

Uzo    5 years ago

Thanks to those giving a better review.! Phew.... never been on symphony but the horrible review is not like anything I recognize online. I booked for June 2020 🙏🏾

vlad2277    5 years ago

Wow factor on Carnival? LOL. I've been on a number of carnival cruises. And if you get a good cheaper deal, it's worth it. Otherwise you can't compare newest and best to mediocre. But I do recognize the person writing the review. After reading many reviews, there's always people who lie about everything. Nothing was good. And then they are like, barely survive on sandwiches. Since all food is either cold or disgusting.

wooti05    5 years ago

We were just on Symphony in April of this year and not a completely different experience, sorry you didn't enjoy your vacation.

CACY    5 years ago

I have sailed on the Symphony, November 2018 and May 2019. I don't even recognize the ship you're describing. I had the complete opposite experience, twice.

PhillyFamilyof6    5 years ago

Wow!!! If i Didn't already have a few cruises under my belt after this review I would never want to cruise... but hey cruising isn't for everyone...

Shh813    5 years ago

I agree. Cruising is not for you. You say Carnival is better. I don’t see any other cruises listed for you except this one. I really feel bad for you to not like a cruise. Cruising is the best vacation ever

CRUISESBYPROTOC    5 years ago

It Is What It Is,, next time bring a Dream

CruzeFan    5 years ago

Sounds like cruising is probably not for you. You did not seem to be happy with much of anything. I never understand how some people can be so miserable when on a vacation and on a cruise. Apparently they have an incredible job and home life to find ways to be upset on a cruise.

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