Bigger is not better

Symphony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

3.2 out of 5
Symphony of the Seas

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: July 13, 2019

Ship: Symphony of the Seas

Cabin type: Inside

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Cruise director was worst I have ever had in 8 cruises. Ship was impressive in size but crew could not deliver any Wow factor! I will stick with Carnival in future. They do so much better and make you feel more valued.

Embarkation

5 out of 5
Very fast. They got this right.

Ship experiences

Food and Dining

2 out of 5
Buffets were ok. Main dining had trouble serving hot food. Hot Dogs on Boardwalk were terrible. Tried to eat sushi 4 times and each time was told not now, we’re giving sushi class.

Onboard Activities

2 out of 5
Pools always crowded. We were suppose to get 1 hr of rock climbing for our family. We were denied, and told that it was discontinued, that we should not have been promised. (I had 6 teenagers that weren’t happy)

Entertainment

4 out of 5
Hairspray very good, but got boring in the middle. I enjoyed all musicians. Symphony did not follow their own rules with regards to shows/reservations. 10 minutes prior they’re suppose to let non reservation folks in. Sometimes 10 minutes after show time they still kept us waiting and there were plenty of seats.

Service and Staff

4 out of 5
Dining room waiters at dinner were great. Lots of dude bartenders. Room steward not good.

Ship Quality

5 out of 5
Very clean. Inside balcony rooms forfeit all privacy. Had to keep curtain closed at all times. Saw lots of naked folks across boardwalk from us.

Cabin / Stateroom

4 out of 5
Size - good Was not clean when we got on ship. Food crumbs on couch. Hair.

Ship tip

Carnival is better

Ports of call

Miami, Florida

5 out of 5

Basseterre, St. Kitts

3 out of 5

Charlotte Amalie, St. Thomas

1 out of 5
Very disappointing Filthy

Perfect Day At Coco Cay, Bahamas

1 out of 5
Beverages were warm All water sports sold out Had to fight to get a beach chair 3 people in my party were stung by jellyfish. Bottom of ocean was disgusting with the seaweed and mud on ocean flooor.

Disembarkation

5 out of 5
Fast
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