So much ship, so little time...

Item: Symphony of the Seas
Rating: 4.3
Author: SYRBob

Symphony of the Seas Cruise Review to Caribbean - Eastern

SYRBob

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 45

Overall rating:

4.3 out of 5

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: March 30, 2019

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 12579

Traveled as: Couple

Reviewed: 5 years ago

Review summary

VOOM internet service was not worth the price paid as the connection kept dropping every day. Staff did not execute on providing some of the perks of the cabin package we booked. Visited guest services three times in order to obtain some of the items/perks.

Embarkation

2 out of 5

Very slow. Same long lines through security. Taking picture prior to sailing did not speed up process. Slightly shorter walk from security to ship. Took 50 minutes from sidewalk to ship.

Ship experiences

Food and Dining

4 out of 5

MDR and specialty restaurant staff could not do enough for us. They exceeded all expectations. The food was just average fare. Park Cafe in Central Park was a good choice for breakfast and lunch.

Jamie's Italian

5 out of 5

Wonderful experience. Staff could not do enough for us. Food was exceptional.

Onboard Activities

4 out of 5

Movies in the Aqua Theater were entertaining.

Entertainment

4 out of 5

Shows were all very entertaining. HIRO and Hairspray were the standout shows.

Service and Staff

5 out of 5

Most of the staff went out of their way to exceed all expectations.

Ship Quality

5 out of 5

Crew members were seen consistently cleaning.

Cabin / Stateroom

5 out of 5

View of Central Park was a very nice change from just an ocean view balcony. Cabin was nice size with plenty of storage. Our cabin steward kept our cabin very clean.