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Symphony of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

4.1 out of 5
Symphony of the Seas

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 29, 2018

Ship: Symphony of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The bad experience on shore in Cozumel put my overall port shopping in jeopardy

Embarkation

5 out of 5
Very organized and efficient

Ship experiences

Food and Dining

5 out of 5
Food was good and service staff very accommodating

Onboard Activities

4 out of 5
Entertainment was top notch

Service and Staff

5 out of 5
Pleasant and efficient!

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Costa Maya (Mahahual), Mexico

4 out of 5

Cozumel, Mexico

1 out of 5
We purchased a ring at Lugos jewelry, operated by Carlos Lugo. The ring is tanzanite and diamond purchased on January 2, 2019 the first diamond was missing on January 5, 2019 and subsequently 4 more stones have fallen out . I have contacted Carlos via email and he initially responded to indicate he was “working “ on problem but have not received correspondence regarding statue since January 20, 2019 . I realize that this store is not a Sanctioned Royal Caribbean store, but I would strongly suggest that future passengers be forewarned that this establishment is not reputable. Would I visit Cozumel again? NO!!

Disembarkation

5 out of 5
Was this review helpful? 7

2 Comments

KevinOMReb    5 years ago

Why blame RCL then by shorting their review??

cskendrick    5 years ago

Explain, what happen. Probably will not get a response

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