New RCCL Ship - a few bugs to work out

Symphony of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 152

Overall rating:

3.6 out of 5
Symphony of the Seas

7 Night Western Caribbean (Miami Roundtrip)

Sail date: November 17, 2018

Ship: Symphony of the Seas

Cabin type: Oceanview

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

We took 11 people from grandparents to grandchildren and the Symphony is a good option for such a group. There were some problems, mainly in the main dining room, but I am sure they will try to get those worked out over time. There are plenty of options for dining on this ship. The entertainment is exceptional and the activities for the family from the pools to the adult activities are outstanding.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
The main dining room food is not the quality we expected. Most nights our order came out incorrect and the food was average at best.

Onboard Activities

5 out of 5
So many things for children to do all around the ship. The Symphony has a great family orientation.

Entertainment

5 out of 5
Stage shows are incredible! They have really ramped up their entertainment options and quality.

Children's Programs

5 out of 5
Kids camp is an excellent option for the young children. The children have so much fun they love to go and enjoy all of the activities. Plus they have laser tag, ice skating, etc.

Service and Staff

4 out of 5
Windjammer staff are very helpful and welcoming.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Deck 3 was a great option as it is close to so many things for the children to enjoy.

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Costa Maya (Mahahual), Mexico

2 out of 5
Not much to do unless you take an excursion.

Cozumel, Mexico

2 out of 5
Went to the Rio Secredo and enjoyed the experience.

Nassau, Bahamas

3 out of 5

Disembarkation

3 out of 5
Exceptional level of confusion as there were 7 ships in port and far to many people trying to get out of the port along with those trying to get on the ship. Can become frustrating.
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