Symphony was clean and beautiful, the service however was terrible.

Item: Symphony of the Seas
Rating: 3
Author: Domino1

Symphony of the Seas Cruise Review to Europe - Western Mediterranean

Domino1

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

3 out of 5

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: July 12, 2018

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 100202

Traveled as: Couple

Reviewed: 6 years ago

Review summary

As a Diamond Plus with 26 cruise with RCCL and going in September on Freedom they need to step it up, or we'll be cruising another line. Bar service tried every chance they had to over charge. Choice of alcohol in Diamond Lounge was terrible. Food on board was horrible, only Park 150 and Hooked were excellent.

Embarkation

5 out of 5

Excellant

Ship experiences

Food and Dining

1 out of 5

MYD 3 ngts only felt like ate in a dinner, food was cold. CHOPS/JAMIES Horrible. PARK 150/HOOKED were excellnt service too.

Onboard Activities

3 out of 5

Fitness Center like any other.

Entertainment

5 out of 5

Only saw the Ice How, Excellant

Service and Staff

3 out of 5

Waiter in Hooked/ PArk 150 Excellant, Main Dinning room horrible along with CHOPS. Room steward was great.

Ship Quality

4 out of 5

Too BIG, but very clean because its NEW, and only cause it's new. Give it year.....

Cabin / Stateroom

3 out of 5

Ship tip

Don't expect great service, from bar staff, casino dealers, HORRIBLE.

Thumbs up

Ports of call

Civitavecchia (Rome), Italy

2 out of 5

Stay in Civitavecchia, you hav to travel and 1 1/2 to get out and see Italy.

Thumbs Up 3

Naples, Italy

3 out of 5

Been there a typical inner city, went to Capri very good tour, not from RCCL.

Thumbs Up 0

Barcelona, Spain

3 out of 5

Been there 7 years ago alot better, Horrible now with thier Immigration issues

Thumbs Up 3

Palma De Mallorca, Balearic Islands

1 out of 5

Nothing to do there, beaches were ok, wife was stung several times by jelly fish. Spent half day treating the stings.

Thumbs Up 2

Marseille (Provence), France

4 out of 5

Went to Cassis, excellant tour.

Thumbs Up 2

La Spezia, Italy

4 out of 5

Horrible port, Industrial because of ships size. Went to Potofino, Ravballo, beautiful.

Thumbs Up 1

Disembarkation

5 out of 5

9 Comments

miso88 6 years ago

Go on carnival and then come back to RCL then you’ll appreciate it

Thumbs Up 1

Flag

Loveandlight 6 years ago

Everyone is entitled to their own opinions and they usually vary. I was on last month and couldn’t have had a better experience. It was my 19th RCC and I loved it more than any other I’ve been on. To each their own. Cheers

Thumbs Up 3

Flag

marilyn27 6 years ago

Yikes! I leave for this ship in 6 days.

Thumbs Up 0

Flag

Sarahs58 6 years ago

Think you have been spoilt by going on too many cruises. Don't believe that the food was horrible.

Thumbs Up 3

Flag

dansw81 6 years ago

I have disregarded all the reviews, for people so miserable and down about everything it sounds like they need to give up cruising and hibernate!

Thumbs Up 6

Flag

elPablo 6 years ago

I agree with Steve .. get a life and enjoy yourself ...

Thumbs Up 6

Flag

billericaydicky 6 years ago

I looked at your 1 star review for Palma, Majorca. Nothing to do lol. Then I disregarded the rest of your reviews.

Thumbs Up 7

Flag

onlysail 6 years ago

Mabye its time you stopped cruising . I cant agree with your port reviews

Thumbs Up 3

Flag

BASSON61 6 years ago

Does not sound good for a brand new ship hope they get their act together before next July as I will be on her going out of Miami hope your vacations are better next time I love to cruise

Thumbs Up 0

Flag

Other reviews of this sailing

Excellent ports, beautiful Med cruise

Magnificent, Marvelous & Relaxing Mediterranean Cruise