, with Princess Cruise Line's assistance, screwed us over an ruined our trip.

Item: Sky Princess
Rating: 3.4
Author: mariabaeten

Sky Princess Cruise Review to Caribbean - Western

mariabaeten

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 28

Overall rating:

3.4 out of 5

Verified Review

7 Night Western Caribbean With Mexico (Ft. Lauderdale Roundtrip)

Sail date: January 14, 2023

Ship: Sky Princess

Cabin type: Balcony

Cabin number: S207

Traveled as: Couple

Reviewed: 1 year ago

Review summary

ur friends and I chose our Deck 17 joining, balcony cabins and willingly paid more for them. When boarding we learned that our friends were moved to deck 14 and we were moved to deck 9! Our cabin had lifeboats outside of it. We went down to customer service and was told it was 's fault and there is nothing they could do. We called who, after hours of hold time, blamed Princess. We went back down to customer Service who again, unempathetically, stated there was nothing they could/would do. Thank you for ruining the first trip my husband and I have ever been on without our kids (after 40 years of marriage.)

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Our friends and I chose our Deck 17 joining, balcony cabins and willingly paid more for them. When boarding we learned that our friends were moved to deck 14 and we were moved to deck 9! Our cabin had lifeboats outside of it. We went down to customer service and was told it was 's fault and there is nothing they could do. We called who, after hours of hold time, blamed Princess. We went back down to customer Service who again, unempathetically, stated there was nothing they could/would do. Thank you for ruining the first trip my husband and I have ever been on without our kids (after 40 years of marriage.)