This was a wonderful and unique experience. It was the first cruise for the ship in over 16 months. The CEO of Regent was on board for the week. The ship was only 50- 60% full, and full COVID-19 precautions were in effect. We were overwhelmed by the quality of the service, but the guest to staff ratio was probably unusual. Our only complaint relates to the excursions. Something was not right. We were on numerous excursions where mobility-challenged passengers were on tours that were completely inappropriate for their abilities. As a result, there was resentment from the rest of us due to delays by those who could not keep up. Physical requirements for excursions must be clear and passengers need to be responsible to follow guidance.
Embarkation
4 out of 5
Overall, it was smooth, but complicated by Covid-19 testing processes and documentation, which was out of the control of the cruise line.
Ship experiences
Food and Dining
5 out of 5
Food was excellent, both at Compass Rose and the specialty restaurants.
Onboard Activities
3 out of 5
Activities were somewhat limited. Regent's small ships are not oriented to a vast array of on-board activities. They offered a few options, like putting contests, but these took place when many passengers were on excursions
Entertainment
4 out of 5
I attended several shows. Martin Kaye did a phenomenal show honoring Elton John. The Regent troupe was very good, but not the caliber of performers on some of the larger lines. However, they showed lots of creativity and talent and variety. The international show was particularly good.
Service and Staff
5 out of 5
Ship Quality
5 out of 5
Cabin / Stateroom
5 out of 5
We upgraded to a butler suite, and it was really luxurious. The bed was awesome, and there was lots of space for our things. The bathroom was lovely. Our butler was totally focused on our needs.
Superb. There was a huge luxury bus to take 6 of us from the port to our hotel in Rome. A Regent guide was included. She provided interesting commentary on our way into the city, then assisted with our check-in and stayed in the lobby of the hotel until 1 pm to answer any questions, give us maps, recommend restaurants, etc. In addition, the following morning, Regent was there to pick us up at 6 am and drive us to the airport. And then, we were stunned to learn that Regent had yet another person to literally walk us into the airport and make sure that we were able to check in to our flight! This was truly over and above our expectations.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
4 Comments
jameeh 3 years ago
javawoody 3 years ago
Curt34 3 years ago
cruising2004 3 years ago