Mistakes we made

Serenade of the Seas Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 15

Overall rating:

3.5 out of 5
Serenade of the Seas

7 Night Multi Glacier Experience (Vancouver Roundtrip)

Sail date: June 26, 2022

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 4025

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Embarkation was very chaotic and no real direction. Worst one out of 8 prior. Cruise itself was fine. I was going in with low expectations because I like the Caribbean cruises and Alaska was beautiful but not my kind of cruise. I had to pack way too much, layers, sweatshirt, hats, gloves. Many people this is their bucket list and you should see the beautiful mountains of Alaska. For us RC just dropped the ball when my husband tested positive.

Embarkation

2 out of 5
Udder chaos

Ship experiences

Food and Dining

3 out of 5
We went to the MDR twice, once for dinner and once for lunch and service was quick and food was delicious. We went to Izumi for dinner and as always service and good was excellent. We decided to more buffet options this time to be faster and have more choices since some nights the MDR menu didn't appeal to us. The one thing that stuck out was it was Mexican night and I got tacos and there was no sour cream and so I asked and they must not have understood English because they didn't know what I was asking for. The lady behind me said"who can have tacos without sour cream" we both laughed. The buffet was nothing special but we found enough food.

Onboard Activities

3 out of 5
We did not participate this cruise but other people look like they were enjoying themselves

Entertainment

3 out of 5
I wish some of the shows were early just because I couldn't stay up lol

Children's Programs

No children

Service and Staff

5 out of 5
Our room steward Kenneth was probably the best one we ever had.

Ship Quality

3 out of 5
We didn't care for where coffee shop is placed. Very much in the way. Also when they are taking portraits they block the way so you are constantly trying to say "sorry" as your moving about the ship.

Cabin / Stateroom

3 out of 5
Older ship so it was just wear and tear. Chipped paint in bathroom, small stain on couch. Cabin walls are very thin. My neighbors never turned their tv off at night. I could turn my tv down and listen to what they were watching and not know that it wasn't my tv right next to me.

Ship tip

If you want a quiet outside space just go to deck 5

Ports of call

Cruise Inside Passage, Alaska

5 out of 5

Sitka, Alaska

3 out of 5
We just wandered around town on our own

Cruise Tracy Arm Fjord, Alaska

5 out of 5

Juneau, Alaska

3 out of 5
Took an excursion, we saw one whale, spent too much time looking for whales that it made us have less time going to Mendenhall glacier which is what I was looking forward too. So things didn't go as planned. Tour co employees were very nice and friendly

Cruise Hubbard Glacier

5 out of 5

Ketchikan, Alaska

3 out of 5
If you can just walk into town do it and not wait for the bus. Also if you have a mobility scooter don't even try and take the bus that was a nightmare.

Disembarkation

1 out of 5
My husband tested positive the day prior. We were told to book our own hotel, brought to a holding room day of at 10am, boarded a bus at 11am, had to drop everyone off at hotels, we got to our hotel at 1:15pm couldn't check in til 4pm but finally at 3:15pm they let us get our room. All the time my husband was very I'll. Very poor communication from RC

Traveler Photos

Was this review helpful? 7

7 Comments

Stella2020    2 years ago

Great photos!!

crumcrushers    2 years ago

Thanks for that hinest review. It gives me much food for thought.

Gwbigdog    2 years ago

Thanks for sharing

javawoody    2 years ago

Appreciate the review

AuntPinkie    2 years ago

Hope your husband is feeling better. Appreciate your feedback!

GabeNSteph    2 years ago

Thanks for sharing

CruzeFan    2 years ago

Thanks for the review. Alaska is an amazing place.