Very attentive

Serenade of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 76

Overall rating:

3.7 out of 5
Verified Review
Serenade of the Seas

10 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 21, 2020

Ship: Serenade of the Seas

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Sadly our 1st several days it rained, no sun until St Kitts. No one could give us show times before we boarded (weeks before) which made it difficult to schedule Main DR dinner times. Some days, 1/2 portion entree's would have been enough.

Embarkation

5 out of 5
Excellent

Ship experiences

Food and Dining

3 out of 5
Main DR food just OK. Servers, Emmanuel and Ronaldo were wonderful. Buffet was fine but not enough seating at times. Specialty D - N/A

Onboard Activities

4 out of 5
Pools were great. Hot tubs nice.

Entertainment

4 out of 5
Enjoyed the dinner/dancer shows. Comedians not so funny. Couldn't participate in the Centrum shows...not enough seating (from several decks!)

Children's Programs

1 out of 5
No children

Service and Staff

5 out of 5
Again, Main DR Emmanuel & Ronaldo were wonderful. Roxlyn, Room Steward, was very nice & very efficient. Customer Service rep changed our dining time from 7:30 to 5:30 for every night BUT it turned out that she only changed it for 7 of 9 days! Not nice. Pool people, very nice.

Ship Quality

5 out of 5
Loved the ship layout ... not far to get anywhere you wanted to go. Cleaned constantly.

Cabin / Stateroom

5 out of 5
Inside cabin. Plenty of space. LOTS of shelves, closet space & bathroom cubbies.

Ship tip

Get up early to get a pool lounge chair. Even earlier for a lounge chair in the Solarium.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
No excursion but stayed a few days after disembarking. Had great weather. Hop On Hop Off Water Taxi is long but fun.

Labadee (Cruise Line Private Island)

4 out of 5
No excursion

San Juan, Puerto Rico

1 out of 5
No excursion

Charlotte Amalie, St. Thomas

1 out of 5
No excursion

St. John's, Antigua

3 out of 5
Went on a 4x4 safari bus (10 people) in the pouring rain. Sadly, the island did not look prosperous.

Basseterre, St. Kitts

5 out of 5
Sunshine here. Panoramic your by small bus. Lovely pastel homes/buildings. Would return.

Philipsburg, St. Maarten

1 out of 5
No excursion

Disembarkation

4 out of 5
Took our own luggage off the ship, not at 7:30 (ship timing) but at 9:00. There was no line for Global Entry people..
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5 Comments

wgammon1    3 years ago

This review is very confusing. You gave a 1 star rating and you had no children and no excursions in two ports?

cruisereckoning    4 years ago

Thanks for the review.

Cruiserike0322    4 years ago

Thanks for your review

katelynolson    4 years ago

Good review

MammaBerg    4 years ago

Thx for the info on the inside cabin, that's what my husband and I have booked in April

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