Long Lines and delays in St Petersburg

Item: Serenade of the Seas
Rating: 3.3
Author: fmaguire

Serenade of the Seas Cruise Review to Europe - Northern Europe

fmaguire

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

3.3 out of 5

Verified Review

7 Night Scandinavia & Russia (Copenhagen Roundtrip)

Sail date: May 19, 2019

Ship: Serenade of the Seas

Cabin number: 8614

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Don't know if it was the Russians or RCL (or both) but the St Petersburg return to ship was a mess. The security line went the length of the building plus the parking lot and it took 45 minutes to get to the building and another 15 to get to the ship. We will not do that again!

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Stateroom and dining room staff were excellent

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

A bit cramped

Ports of call

Copenhagen, Denmark

3 out of 5

Stockholm, Sweden

3 out of 5

Tallinn, Estonia

3 out of 5

St. Petersburg, Russian Federation

1 out of 5

Took all day RCL excursion and when we got back to the ship it took nearly an hour to get through security (twice- Russian, then RCL) and immigration control. No time to freshen up, late for dinner, and the whole night was rushed and behind schedule.

Thumbs Up 1

Helsinki, Finland

3 out of 5