The Good and the Bad

Item: Serenade of the Seas
Rating: 3
Author: kmiller55

Serenade of the Seas Cruise Review to Caribbean - Southern

kmiller55

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 51

Overall rating:

3 out of 5

Verified Review

10 Night Southern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: November 11, 2016

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 8501

Traveled as: Couple

Reviewed: 8 years ago

Review summary

I have explained about the good and the bad in my comments below. It was great to be gone for 10 days rather than the usual 7. The price was definitely right but as I said below we did feel like we were on a training ship. Everyone was new at the job or was being trained to take on a job. Despite all this, we would do it again.

Ship experiences

Food and Dining

3 out of 5

Food in the dining room was very good, windjammer was typical. Deserts were great.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Headliners were quite good. The chorus and featured singers were not as good as usual and one evening the 2 singers with the orchestra was the whole show. Never saw that before. Orchestra was fabulous.

Children's Programs

Did not use

Service and Staff

3 out of 5

Breakfast room service was lacking. Forgot the bowl for cereal, forgot the juice etc. Dining staff was new and being trained. They tried but needed help. Ordered the same drinks every day but it was never easy to get them. Our waiter was also charged with being our bartender. No separate person in charge of that. Everyone was really trying but needed more training or experience. We felt like we were on a training ship

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Our first time in an interior cabin and we were surprised at how spacious it was. Did not feel at all closed in.