Stranger wrapped in a towel let into our stateroom at 2 am

Item: Serenade of the Seas
Rating: 3.8
Author: ryansdaughter

Serenade of the Seas Cruise Review to Canada, New England, New York

ryansdaughter

Contributor Level: Third Mate

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 25

Overall rating:

3.8 out of 5

Verified Review

10 Night Fall Foliage Northbound (Cape Liberty To Quebec)

Sail date: September 15, 2015

Ship: Serenade of the Seas

Cabin type: Inside

Cabin number: 9621

Traveled as: Couple

Reviewed: 9 years ago

Review summary

One of the crew used their master key to let a strange man wrapped in a towel into our stateroom at 2 am while we were asleep. Cruise ships response was that there needed to be further staff training.

Ship experiences

Food and Dining

3 out of 5

Too much salt in the cooking.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Not the initial WOW when I got on the ship.

Cabin / Stateroom

5 out of 5

Very quiet.

Ship tip

The cruise director Carley B and her staff were excellent. We also saw the Captain all the time. Not sure who was driving the ship.

Thumbs up

Ports of call

Cape Liberty (Bayonne), New Jersey

3 out of 5

Portland, Maine

1 out of 5

Booked very boring tour through Royal Caribbean.

Thumbs Up 0

Bar Harbor, Maine

5 out of 5

Enjoyed walking the town. We learned from shop owners there was free transportation to the parks outside of town.

Thumbs Up 1

Halifax, Nova Scotia

5 out of 5

Great tour to Peggy's Cove to and from. Didn't go the same way twice. Booked through Orbitz.

Thumbs Up 2

Charlottetown, Prince Edward Island

5 out of 5

Take the horse and buggy tour. Very fun!

Thumbs Up 3

Ville Saguenay, Quebec

3 out of 5

Not much to do or see.

Thumbs Up 1

Quebec City, Quebec Did not visit port

Take a taxi to the airport. Save some money.

Thumbs Up 0

3 Comments

tameyer72 9 years ago

Yes self defense would be justified. And it's definitely poor training of the crew. Hopefully you went to guest relations and filed a complaint.

Thumbs Up 0

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lbk1009 9 years ago

guy was probably drunk and gave them the wrong cabin number.

Thumbs Up 0

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JusMe 9 years ago

The Cabin doors have a dead bolt on them, I always lock mine at night when Im sleeping.

Thumbs Up 0

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Other reviews of this sailing

Great Ports and Crew

Royal Caribbean, wonderful as usual

GREAT FOLOW-UP